Business Development Manager

JD.com Inc.; West Midlands; On-site; GBP 45,000 - 75,000; Full time

Job summary

JINGDONG Logistics is seeking a proactive sales professional to grow our UK customer base. You will lead end-to-end deal cycles, tailoring cross-border logistics solutions to client needs and coordinating with Operations, Finance, Legal and Product teams to deliver value.

We value relationship-building, a data-driven approach to market trends, and the ability to close complex deals in a fast-paced logistics environment. This role focuses on expanding our UK footprint with strategic accounts.

Qualifications

• Experience acquiring UK customers through cold calling, email outreach and networking.
• Ability to tailor logistics solutions for cross-border and domestic needs.
• Proven track record in closing complex logistics deals and managing RFQ/RFP processes.

Responsibilities

• Proactively acquire new UK customers through cold calling, LinkedIn, email outreach, trade fairs and customer visits; build and expand the opportunity pipeline and maintain long-term customer relationships.
• Sell integrated logistics services covering cross-border ocean and air freight, warehousing, B2B/B2C and e-commerce fulfillment, line-haul and last-mile delivery, and other product lines.
• Drive complex logistics projects from opportunity to implementation; lead the full RFQ/RFP/tender process; manage the complete sales cycle from opportunity identification through contract signing; coordinate with Operations, Finance, Legal and Product teams to ensure delivery, and develop incremental business within existing accounts.
• Track industry trends across e-commerce, retail, consumer electronics, automotive, furniture, fashion and industrial manufacturing; conduct market and competitor analysis, and expand target customer resources and industry networks.

Skills

Cold calling

LinkedIn

Email outreach

Sales pipeline

Negotiation

Education

Bachelor's degree

Tools

CRM (Salesforce)

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Proactively acquire new UK customers through cold calling, LinkedIn, email outreach, trade fairs and customer visits; build and expand the opportunity pipeline and maintain long-term customer relationships.
• Sell integrated logistics services covering cross-border ocean and air freight, warehousing, B2B/B2C and e-commerce fulfillment, line-haul and last-mile delivery, and other product lines. Work with Operations and Solution teams to tailor solutions and quotations based on each customer's business model, volumes, SKU profile, and warehousing and delivery requirements.
• Drive complex logistics projects from opportunity to implementation; lead the full RFQ/RFP/tender process (requirements analysis, solution design, pricing, proposal development and negotiation); manage the complete sales cycle from opportunity identification through contract signing; coordinate with Operations, Finance, Legal and Product teams to ensure delivery, and develop incremental business within existing accounts.
• Track industry trends across e-commerce, retail, consumer electronics, automotive, furniture, fashion and industrial manufacturing; conduct market and competitor analysis, and expand target customer resources and industry networks.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.