Business Development Manager

Churches Fire & Security; United Kingdom; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Churches Fire & Security is seeking a Business Development Manager to expand our fire and security services across the UK. The role focuses on growing spend within existing customers by recommending additional service contracts and delivering proactive, high-quality service.

You will identify growth opportunities from customer data, prepare quotes, and coordinate with internal teams to ensure contracts meet company standards while maintaining a professional, can-do attitude.

Qualifications

• Experience working with fire and security systems.
• Outgoing, proactive, and able to work independently.
• Full UK driving licence.

Responsibilities

• Increase customer spend within existing customers by recommending additional service contracts.
• Identify and address gaps in service quality and take ownership to resolve them.
• Provide high-level service and ensure end-to-end process adherence.
• Prepare and send quotes and follow up to secure contracts aligned with standards.
• Spot growth opportunities using customer records and market trends.
• Handle customer requests or direct to the appropriate team for resolution.

Skills

Fire & security knowledge

Proactive communicator

Independent worker

Job description

Business Development Manager
Competitive Salary and bonuses
Location – UK (flexible around location)

Churches Fire isa highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country.Due to our expanding team and client base, we are now seeking a Business Development Manager

The role

• To increase customer spend within existing customers, through recommending addition service contracts based upon customers needs.
• Identify any areas of concern with the level of service and take ownership to correcting this.
• Provide a high level of service to our customers, making sure that we are following the process end to end.
• Completing and sending quotes, following up to chase back in. Ensuring that the contract is in line with company standards.
• To identify through customer records any areas that will be there for growth.
• Deal with customer requests were appropriate and effective to do so, or direct to correct team for resolution.
• To keep up to date with latest market trends and regulations in order to be knowledgeable and identify possible areas for upsell.
• To always deliver a professional “can do” attitude, representing our company values whilst working within the Commercial Team
• The role will be contacting the customer through various channels and will predominantly be through Telephone, Email and Microsoft Teams
• Communication is key and you will need to be able to liaise with customers internally and externally at the highest level. You will also be open and honest in this communication.

Requirements:

• Experience working with fire and security systems
• Outgoing, proactive, and able to work independently
• Full UK driving licence

Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.