Business Development Manager

Rydal Group; Peterborough; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company laptop and mobile phone

23 days annual holiday

Pension contributions

Medicash Health Benefit

On-site parking

Wellness programmes

Company events and incentives

Job summary

Rydal Group in Peterborough seeks a Business Development Manager to grow an existing customer base by up-selling and cross-selling products and services. You will target revenue, renewals, and cross-service opportunities while presenting tailored proposals to corporate standards.

The role requires 3+ years in account management, IT/telecoms exposure, and a proven revenue-growth record. Expect a salary of £35,000–£40,000 base with uncapped commission and generous benefits.

Qualifications

• Minimum 3+ years in account management.
• Previous IT or telecoms experience preferred.
• Proven track record of revenue growth.
• Highly organized with results focus.
• Strong ability to present to C-Level.
• Excellent communication across levels.
• Salary: £35,000–£40,000 base + uncapped commission.

Responsibilities

• Manage existing customer base and upsell/cross-sell.
• Meet revenue, churn, and cross-service targets.
• Prepare and present proposals to corporate standards.
• Manage sales process from needs analysis to close and handover.
• Submit weekly/monthly forecasts.
• Review current services to maximise utilisation.
• Ensure KPIs are met and reported.
• Develop product roadmaps with customers.
• Engage daily with multiple customers.
• Handover to provisioning team and maintain relationships.

Skills

Account management

IT/Telecoms exp

C-Level pitching

Interpersonal skills

Presentation skills

Closing deals

Customer relations

Organisation

Job description

As a Business Development Manager, you will be accountable for an existing customer base, adding additional revenue by proactively up-selling and cross-selling products and services. Your duties will include:

• Meeting set revenue, churn, and cross-service targets
• Renewing customers' existing services with a strong emphasis on up-selling the existing base and driving additional revenues
• Preparing and presenting proposals and presentations to corporate standards, ensuring these are accurate and are tailored to the specific opportunity
• Actively and successfully managing the sales process, needs analysis, value proposition, proposal negotiating, close and handover to the Provisioning Team and continuing to manage the relationship
• Submitting weekly and monthly sales forecast and reports as required
• Reviewing existing customers' current services in a proactive manner to ensure they are best informed on how to truly utilise the products they have
• Ensuring all productivity and performance KPIs are met and reported on in a timely and accurate manner
• Maximising revenue and margin generation achieving monthly, quarterly, and annual sales targets
• Obtaining additional information where possible to maximise customer contact details and build strong lasting relationships
• Engaging with multiple customers on a daily basis and developing product roadmaps

Skills and Experience:

• 3+ years of account management experience as a minimum (3-5yrs desirable)
• Previous IT or Telecoms experience is preferred
• A track record of continuous professional growth
• Extremely organised and professional, with a results-focused mentality
• Strong background in presenting products and solutions via both face-to-face and online to C-Level
• Excellent all-round interpersonal and communication skills with the capacity to manage/influence all levels (internally and externally)
• Excellent presentation skills with an inherent ability to close business opportunities and spot additional opportunity in a warm customer base
• Strong verbal, written, and presentation skills
• Excellent customer relations skills
• Salary: £35,000 to £40,000 basic + Commission (OTE £80,000 uncapped) - salary is dependent upon experience
• Company laptop and mobile phone
• 23 days annual holiday + Loyalty Days + 8 bank holidays
• Pension with employer contributions
• Medicash Health Benefit
• On-site parking
• Wellness programmes
• Company events and incentives

Working Hours: 9:00 am to 5:30 pm, Monday to Friday (40 hours per week)

Location: Peterborough office with regular travel to customer sites