Business Development Manager

Pertemps Network Group; Dudley; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Pertemps Network Group in Dudley is seeking a Business Development Manager to own a portfolio of existing customers, build strong relationships and identify opportunities to grow revenue through cross-selling and upselling.

The role combines relationship management, commercial responsibility and account growth, requiring autonomy and collaboration with internal teams. Some hybrid working may be available as the role develops.

Qualifications

• Proven account management or client relationship experience within manufacturing.
• Strong commercial awareness and confidence negotiating pricing and agreements.
• Ability to build credibility and trust with customers.
• Strong problem-solving skills and practical solution finding.
• Organised worker capable of handling multiple accounts and priorities.
• Comfort working autonomously while collaborating with internal teams.
• Proficient in Microsoft Office.

Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Understand customer requirements, projects and future demand.
• Identify opportunities to grow accounts through cross-selling and upselling.
• Prepare quotations, pricing proposals and commercial agreements.
• Conduct regular customer reviews and resolve queries and commercial issues.
• Collaborate with Sales, Operations, Quality, Project Management and Finance.
• Forecast demand and spot opportunities for account and market growth.
• Support new projects, product introductions and customer launches.

Skills

Account management

Client relationship

Commercial awareness

Relationship building

Problem solving

Organised

Autonomous working

Microsoft Office

CRM software

Tools

CRM software

Job description

Business Development Manager – Manufacturing

Dudley

Permanent, Full-Time

Are you an experienced Business Development Manager who enjoys building strong customer relationships, solving problems and finding opportunities to grow existing business?

Our well-established manufacturing client is looking for a Business Development Manager to take ownership of a portfolio of existing customers, acting as their key point of contact while developing long-term, commercially successful relationships.

This is a varied role combining relationship management, commercial responsibility and account growth. You'll work closely with customers to understand their requirements, provide practical manufacturing solutions and identify opportunities to increase revenue through cross-selling and upselling.

What you'll be doing:

• Manage and develop a portfolio of existing customer accounts
• Build strong relationships and gain a thorough understanding of customer requirements, projects and future demand
• Identify opportunities to grow accounts through cross-selling, upselling and new opportunities within the existing customer base
• Prepare quotations, pricing proposals and commercial agreements, including negotiating where required
• Conduct regular customer reviews and take ownership of queries, challenges and commercial issues
• Work closely with Sales, Operations, Quality, Project Management and Finance to deliver commercially viable customer solutions
• Forecast customer demand, monitor trends and identify opportunities for account and market growth
• Support new projects, product introductions and customer launches

What we're looking for:

• Previous Account Management, Sales or Client Relationship experience within manufacturing
• Strong commercial awareness and confidence discussing pricing and commercial agreements
• A natural relationship builder who can develop credibility with customers
• Strong problem-solving skills with the ability to find practical solutions
• Organised and able to manage multiple customer accounts and priorities
• Confident working autonomously while collaborating effectively with internal teams
• Good working knowledge of Microsoft Office

This is predominantly an office-based position, although there may be scope for some hybrid working as the role develops.

Travel to customer sites and industry events will be required, therefore a full driving licence and access to your own vehicle are essential.