Business Development Manager
Hours: 40 hours, 8am - 5pm
Salary: £60,000 - £65,000 dependent on experience
Contract: Full time, permanent
Location: Hybrid, working at Head Office in Manchester and regional site visits
We are seeking a highly motivated, commercially astute Business Development Manager to lead and drive new business growth.
The purpose of this role is to drive business growth by identifying, developing and securing profitable M&E maintenance and technical compliance contracts. The role focuses on creating new opportunities, building strong relationships with key property stakeholders and positioning HFL as the partner of choice.
The role requires a commercially minded individual who can build influential relationships, engage credibly with technical stakeholders, shape solutions and secure long-term business for HFL.
About HFL
HFL Building Solutions Group is one of the UK's foremost building services companies. We have an enviable reputation for the reliable delivery of cost and energy efficient building management, operational and technical solutions for businesses of all shapes and sizes - from retail parks to leisure complexes, educational establishments and commercial properties.
Main Responsibilities
- Proactively identify, develop and secure new M&E maintenance and technical compliance opportunities across target sectors.
- Build and maintain strong relationships with managing agents, property owners, asset managers, surveyors, consultants and occupiers.
- Develop strategic account plans to generate new business and expand existing client relationships.
- Attend client meetings, networking events, industry functions and site visits to identify and convert opportunities.
- Engage confidently with technical consultants and stakeholders, demonstrating a strong understanding of M&E engineering and statutory compliance requirements.
- Review client specifications, maintenance requirements and render documentation to identify commercial opportunities and risks.
- Collaborate with operational and estimating teams to develop commercially viable and competitive solutions.
- Contribute to pricing strategies, challenging commercial assumptions and ensuring proposals align with business objectives.
- Lead and coordinate the preparation of high-quality tenders, proposals and presentations that clearly differentiate HFL from competitors.
- Conduct site surveys and gather technical and commercial information to support solution development and bid submissions.
- Deliver persuasive presentations to prospective clients, consultations and senior decision makers.
- Maintain regular contact with key stakeholders to develop long-term relationships and generate repeat business opportunities.
- Monitor market activity, competitor offerings and industry trends to identify opportunities for growth.
- Accurately manage and maintain pipeline, forecasting and client information within the CRM system.
- Work closely with internal teams to ensure a smooth transition from contract award to operational delivery.
- Always represent HFL professionally and act as an ambassador for the business within the properties and facilities management sectors.
- Achieve agreed sales, pipeline and business development targets in line with company objectives.
Skills & Qualifications
- Minimum 5 years' business development experience within commercial M&E maintenance, Facilities Management or Building Solutions.
- Demonstrable success winning maintenance contracts valued between £100k - £2m per annum.
- Existing relationships with managing agents and commercial property professionals.
- Strong technical understanding of M&E maintenance services.
- Able to interpret specifications and identify commercial opportunities.
- Experience in attending site surveys.
- Experience assisting with pricing strategy.
- Strong presentation skills.
- Excellent written communication.
- Full UK driving licence.
Desirable
- Engineering qualification or engineer experience.
- Experience working with Maximo or similar systems.
- Experience responding to OJEU/Public Sector tenders.
- Existing network in the North West and Midlands.
Benefits
- Continued development support.
- Hybrid working model.
- 33 days inclusive of public & bank holidays, after 5 years of service, this increases to 35 days.
- Company sick pay scheme.
- Regular company socials.
- 5.7% employer pension contribution.
- Perk box.
- £750 staff referral scheme.
- Birthday voucher.