Business Development Manager

Nine Twenty; Clydebank; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Remote work across UK

Travel across UK

Established brand and group

Job summary

Nine Twenty is recruiting a Business Development Manager for debt recovery and collections. You will own the full sales cycle from prospecting to tendering and close, targeting utilities, telecoms, financial services and the public sector across the UK.

Field-based, remote work with travel across the UK. The role offers £55,000–£75,000 plus benefits, with the backing of a well‑regarded group and opportunity to shape growth in a strategic sales position.

Qualifications

• Proven track record of winning new business and hitting targets.
• Hands-on experience in debt collection or recovery.
• Confident dealing with senior decision-makers and procurement processes.
• Understanding of UK regulatory landscape for collections and FCA expectations.

Responsibilities

• Generate and manage your own pipeline of new business across target sectors.
• Lead the full sales process: prospecting, proposals, tenders, negotiation and close.
• Build relationships with senior stakeholders such as heads of credit and revenue.
• Present the company’s service model, data and regulatory standing to clients.
• Collaborate with operations and compliance to ensure on-boarding of new clients.
• Maintain CRM records, forecasting, and report on pipeline and results.
• Stay informed on market trends, competitors and regulatory developments in collections.

Skills

Full sales cycle

Debt collection

Senior stakeholder

Negotiation

Presentation skills

Job description

Business Development Manager – Debt Recovery & Collections

Location: Field-based, remote (UK) | Salary: £55,000 – £75,000 + benefits

About the company

Our client is an FCA-regulated debt recovery and collections business, part of a large international group. They work with some of the UK’s best-known organisations across energy, water, telecoms, financial services and the public sector, helping them recover overdue balances and reconnect customers while treating those customers fairly. They are an established, well-accredited name in the industry and are now looking to grow their client base.

The role

You will own the full sales cycle, from identifying and approaching target organisations through to tendering, negotiation and close. You will be a field-based hunter, spending your time with prospective clients, building senior relationships and positioning a compliance-led, customer-focused approach to collections. You will work closely with operations, compliance and senior leadership to make sure what you sell can be delivered well.

Key responsibilities

• Generate and manage your own pipeline of new business across target sectors, including utilities, telecoms, financial services and public sector.
• Lead the full sales process: prospecting, qualification, proposals, tenders, commercial negotiation and close.
• Build credible relationships with senior stakeholders such as heads of credit, collections and revenue.
• Present the company’s service model, performance data and regulatory standing to prospective clients.
• Work with operational and compliance teams to shape solutions and ensure smooth onboarding of new clients.
• Maintain accurate CRM records and forecasting, and report on pipeline and results.
• Stay informed on market trends, competitors and regulatory developments in collections.

About you

• Proven full sales cycle experience, with a track record of winning new business and hitting or exceeding targets.
• Hands‑on experience in debt collection or recovery, ideally selling collection services or working in a collections environment.
• Confident dealing with senior decision‑makers, and comfortable with formal tenders and procurement processes.
• Good understanding of the UK regulatory landscape for collections, including FCA expectations around fair treatment and vulnerable customers.
• Self‑motivated and well organised, able to work autonomously and travel as needed.
• Strong communication, negotiation and presentation skills.

What’s on offer

• £55,000 – £75,000 depending on experience
• Remote, field-based working with travel across the UK
• The backing of an established, well-regarded brand and group
• Genuine scope to influence growth in a strategic sales role