Debt Collector

Aaron Wallis Sales Recruitment; Gloucester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Car allowance

Job summary

Aaron Wallis Sales Recruitment is seeking a Field Debt Recovery Officer to cover a Gloucester-based territory. The role is permanent, Monday–Friday, fully field-based and involves visiting business customers face-to-face to recover outstanding B2B utility debt.

You will manage a territory, speak with business owners and decision-makers, negotiate repayment plans and work autonomously with strong diary management. Applicants must have prior field experience in debt recovery or enforcement.

Qualifications

• Must have face-to-face field experience involving debt recovery, collections or enforcement.

Responsibilities

• Visit commercial premises across your territory to recover outstanding B2B utility debt.
• Speak face-to-face with business owners and decision-makers.
• Understand the circumstances behind outstanding balances and find a workable resolution.
• Take payments and negotiate structured repayment plans.
• Re-engage customers where previous telephone/email contact has failed.
• Handle difficult conversations professionally, firmly and fairly.
• Manage your own diary, route planning and caseload across the territory.
• Work autonomously whilst maintaining accurate case records.

Skills

Face-to-face debt recovery

Negotiation

Territory management

Job description

Field Debt Recovery Officer – B2B £29,000 basic + £5,000 car allowance + uncapped commission. Realistic OTE £55,000+

Permanent | Monday–Friday | Fully Field Based | Gloucester

This is NOT a desk-based Credit Control or telephone Collections role. We're looking for an experienced field-based debt recovery professional to manage a territory, visiting business customers face-to-face to resolve outstanding utility debt. You'll spend your working week out on the road, visiting SMEs and speaking directly with business owners and decision-makers.

The Role

• Visit commercial premises across your territory to recover outstanding B2B utility debt
• Speak face-to-face with business owners and decision-makers
• Understand the circumstances behind outstanding balances and find a workable resolution
• Take payments and negotiate structured repayment plans
• Re-engage customers where previous telephone/email contact has failed
• Handle difficult conversations professionally, firmly and fairly
• Manage your own diary, route planning and caseload across the territory
• Work autonomously whilst maintaining accurate case records

What We're Looking For

You MUST have previous face-to-face field experience involving debt recovery, collections or enforcement.

We're particularly interested in people from backgrounds such as:

• Field Debt Recovery / Field Collections
• Utility Debt / Revenue Protection
• Warrant or Visiting Officer rolesField-based arrears or payment resolution

You'll also need:

• Experience visiting customers face-to-face to discuss outstanding debt
• Confidence dealing with business/commercial customers
• Experience managing your own geographical territory or field workload
• Strong negotiation and objection-handling skills
• The confidence to walk into a business and initiate a potentially difficult conversation
• Full UK driving licence

Please note

If your experience is solely office-based Credit Control, Accounts Receivable or telephone Collections, this role won't be the right fit.

This is a genuinely field-based role requiring you to travel throughout your territory every day and recover debt through face-to-face conversations with business customers.

Package

• Defined geographical territory
• Full training and ongoing development

If you're already working in field collections, debt recovery, enforcement, revenue protection or warrants and want a role focused on resolution rather than heavy-handed enforcement, we'd like to hear from you.