Business Development Executive, Gartner for Customer Service Leaders, LE, GBS

TN United Kingdom; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development Executive to join a high-performing team focused on net new business. This exciting role involves engaging with C-level stakeholders within large enterprises, driving new business opportunities, and managing complex sales processes. With a competitive compensation package and a supportive hybrid work environment, this is a fantastic opportunity for someone looking to make a significant impact in the field of business development. If you are passionate about sales and eager to grow your career, this position is perfect for you.

Benefits

World-class benefits

Highly competitive compensation

Flexible working environment

Professional development opportunities

Qualifications

• 5-10 years of B2B sales experience, preferably in Technology or SaaS.
• Proven track record of exceeding sales targets in a business development role.

Responsibilities

• Identify and drive new business opportunities across EMEA.
• Convert prospects into active clients, managing the full sales cycle.

Skills

B2B Sales Experience

Negotiation Skills

Sales Forecasting

C-Level Engagement

Education

Bachelor's Degree

Job description

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Business Development Executive, Gartner for Customer Service Leaders, LE, GBS, London

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Client:

Gartner

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fdb7bbda76f9

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Gartner for Customer Service & Support Leaders, Large Enterprise Business Development Executive

Gartner for Customer Service and Support Leaders is hiring for a net new logo focused Business Development Executive to join their high-performing team! Forward-looking customer service and support organizations are shifting from a reactive strategy designed to limit costs to a predictive strategy that delivers additional value to customers. These organisations are on the road to becoming a value driven function and CSS leaders are balancing personalization with privacy, accounting for machine customers and aiming to fully capture the voice of the customer.

Gartner’s sustained growth has been propelled by our world-class Business Development function. Our Business Development Executives are responsible for the engagement with C Level stakeholders within Large Enterprise organizations. These roles are individual contributor with a personal target, based on new revenue.

The Business Development Executive is supported by a Sales Manager, Sales VP and our Subject Matter Experts. Dependent on practice, there may also be Sales Development support.

What you’ll do as a Business Development Executive:

The role of a Business Development Executive Gartner is to focus on net new business, this is a full cycle sales role with ownership from prospect to close. Our Business Development Executives are at the forefront of capturing our total addressable market. Business Development Executives will be given a territory of circa 300 Large Enterprise prospects, these may be completely new prospects with no existing spend, or, could be clients within other Gartner areas. Clients of the large enterprise sales team have $1B+ in annual revenue and include 77% of the Global 500.

Identify and drive new business opportunities with new-to-Gartner organisations across EMEA, targeting Large Enterprise C-level stakeholders

Convert viable prospects into active Gartner clients (members), owning the full sales conversation and negotiation, through to the transition of new clients to the account management team

Continually build an encouraging pipeline of relevant opportunities to deliver against your sales metrics ensuring KPI’s are met

Quota responsibility delivering circa £500k per annum of new logo revenue across your assigned territory

Manage complex high-revenue sales across matrix and diverse business environments

Own forecasting and account planning on a monthly/quarterly/annual basis

What you’ll need:

5-10 years’ B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment

Proven track record meeting and exceeding sales targets in a business development / new business environment

Experience selling to and/or influencing C-level executives

Proven ability to precisely manage and forecast a complex sale process

Willingness to conduct EMEA-wide travel

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to.

Job Requisition ID:90390

Gartner for Customer Service & Support Leaders, Large Enterprise Business Development Executive

Gartner for Customer Service and Support Leaders is hiring for a net new logo focused Business Development Executive to join their high-performing team! Forward-looking customer service and support organizations are shifting from a reactive strategy designed to limit costs to a predictive strategy that delivers additional value to customers. These organisations are on the road to becoming a value driven function and CSS leaders are balancing personalization with privacy, accounting for machine customers and aiming to fully capture the voice of the customer.

Gartner’s sustained growth has been propelled by our world-class Business Development function. Our Business Development Executives are responsible for the engagement with C Level stakeholders within Large Enterprise organizations. These roles are individual contributor with a personal target, based on new revenue.

The Business Development Executive is supported by a Sales Manager, Sales VP and our Subject Matter Experts. Dependent on practice, there may also be Sales Development support.

What you’ll do as a Business Development Executive:

The role of a Business Development Executive Gartner is to focus on net new business, this is a full cycle sales role with ownership from prospect to close. Our Business Development Executives are at the forefront of capturing our total addressable market. Business Development Executives will be given a territory of circa 300 Large Enterprise prospects, these may be completely new prospects with no existing spend, or, could be clients within other Gartner areas. Clients of the large enterprise sales team have $1B+ in annual revenue and include 77% of the Global 500.

Identify and drive new business opportunities with new-to-Gartner organisations across EMEA, targeting Large Enterprise C-level stakeholders

Convert viable prospects into active Gartner clients (members), owning the full sales conversation and negotiation, through to the transition of new clients to the account management team

Continually build an encouraging pipeline of relevant opportunities to deliver against your sales metrics ensuring KPI’s are met

Quota responsibility delivering circa £500k per annum of new logo revenue across your assigned territory

Manage complex high-revenue sales across matrix and diverse business environments

Own forecasting and account planning on a monthly/quarterly/annual basis

What you’ll need:

5-10 years’ B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment

Proven track record meeting and exceeding sales targets in a business development / new business environment

Experience selling to and/or influencing C-level executives

Proven ability to precisely manage and forecast a complex sale process

Willingness to conduct EMEA-wide travel

#LI-KL8

#GBSsales

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to.

Job Requisition ID:90390

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