Business Customer Manager

TN United Kingdom; Greater London; On-site; GBP 30,000 - 37,000; Full time

Job summary

An established industry player seeks a dynamic Business Customer Manager to lead a passionate team and inspire local businesses. This role focuses on coaching colleagues to meet customer needs while driving sales and profit objectives. You will build strong networks, develop relationships, and enhance how businesses utilize technology products. With competitive benefits and a commitment to personal growth, this position offers an exciting opportunity to make a positive impact in a fast-moving environment. Join a team that values inclusion and diversity, and help shape the future of technology retail.

Benefits

30 days of annual leave

Performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Proven management experience with a hands-on approach.
• Background in retail or B2B environments.

Responsibilities

• Coaching colleagues to inspire business customers.
• Building relationships with local businesses and expanding accounts.

Skills

Management experience

Coaching skills

Retail experience

B2B experience

KPI achievement

Job description

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Business Customer Manager

Location: Charlton, Currys, Charlton

Type: Permanent, Full Time

Salary: Up to £37,000 depending on experience plus benefits.

At Currys, our passion is to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our 25,000 caring colleagues provide. Working as one team, we learn, grow, and celebrate the moments that make each day special.

Role overview:

As a Business Customer Manager, you will be responsible for:

• Coaching colleagues to inspire our business customers to purchase products that meet their needs, regardless of how they shop with us.
• Building a strong network with local businesses, developing new relationships, and expanding existing accounts.
• Leading a highly engaged team, understanding their strengths and development areas, supporting personal growth, and encouraging career progression.
• Inspiring colleagues to prioritize customer needs while driving sales and profit objectives.

This role is ideal for someone eager to grow with a fast-moving business, finding innovative ways to enhance how local businesses utilize our technology products and services, and building for the future.

You will need:

• Management experience with a hands-on approach.
• Background in retail or B2B environments (or both).
• Proven coaching skills and a passion for developing team confidence and capabilities.
• A track record of identifying commercial opportunities and achieving KPIs.
• Confidence working in a team, with an approachable and friendly demeanor towards colleagues and customers.

We offer competitive benefits including:

• 30 days of annual leave (including bank holidays)
• Performance-related bonus
• Product discounts on the latest tech
• Wellbeing initiatives

Join our Business Sales team, and we will support you in developing your career, learning new skills, and working across teams to facilitate your growth.

As the UK’s largest recycler and repairer of tech, we aim to make a positive impact on people and the planet.

We value inclusion and diversity, ensuring everyone has a fair opportunity during the application process. For assistance, please contact [emailprotected].