Business Customer Manager

TN United Kingdom; Welwyn Garden City; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Business Customer Manager in Welwyn Garden City, where your passion for technology meets the opportunity to lead a motivated team. In this role, you'll enhance B2B performance, nurture relationships with local businesses, and ensure exceptional customer interactions. With a focus on coaching and team development, you'll drive sales while enjoying competitive benefits, including generous annual leave and performance bonuses. This is your chance to grow within a fast-paced environment and contribute to a sustainable future for technology.

Benefits

30 days of annual leave

Pension scheme

Performance bonuses

Product discounts

Wellbeing initiatives

Qualifications

• Management experience with a hands-on approach.
• Proven coaching skills and a passion for team development.

Responsibilities

• Coaching colleagues to inspire business customers.
• Building and maintaining a network with local businesses.
• Driving sales and profit objectives while maintaining customer service.

Skills

Management experience

Coaching skills

Retail background

B2B environment experience

Teamwork

Job description

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Business Customer Manager, Welwyn Garden City

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Client:

Currys

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3e508dfe6025

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Role overview:

Business Customer Manager
Stevenage
Currys, Stevenage
Permanent
Full Time

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our team provides — 25,000 caring colleagues working together to learn, grow, and celebrate every day.

As a Business Customer Manager, you’ll oversee our B2B in-store proposition, creating an engaging experience for business customers and helping meet their technology needs. You will coach the team to nurture existing relationships with local business owners and develop new ones, ensuring exceptional customer interactions that bring technology to life.

Responsibilities include:

• Coaching colleagues to inspire business customers to purchase products that meet their needs.
• Building and maintaining a network with local businesses, developing new relationships, and growing existing accounts.
• Leading a motivated team, supporting their development, and encouraging progression.
• Driving sales and profit objectives while maintaining excellent customer service.

This role is ideal for someone eager to grow with a fast-paced business, using innovative approaches to enhance B2B performance and contribute to the store’s success.

You will need:

• Management experience with a hands-on approach.
• Background in retail or B2B environments (or both).
• Proven coaching skills and a passion for team development.
• Ability to identify commercial opportunities and achieve KPIs.
• Confidence in teamwork, approachability, and friendliness.

We offer competitive benefits, including 30 days of annual leave, a pension scheme, performance bonuses, product discounts, and wellbeing initiatives. Join our team to develop your skills, explore new opportunities, and help shape a sustainable future for tech and the planet.