Business Coordinator

Waythrough; Bowburn; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension with 4.5% employer contrib.

Life assurance (3× annual salary)

Birthday leave

Job summary

Waythrough is seeking a proactive Business Coordinator to support the People Leadership Team, helping ensure the People and Culture function runs efficiently across the charity. You’ll coordinate meetings, maintain key systems and support internal communications to keep documentation accurate and accessible.

This role is ideal for someone highly organised who thrives in a fast-paced environment, building strong relationships and contributing to a positive workplace culture across Waythrough.

Qualifications

• Experience providing business or executive support to senior managers or leadership teams.
• Excellent organisational skills to coordinate multiple activities and deadlines.
• Strong communication skills with stakeholders across the organisation.
• Experience using Microsoft Office and collaboration platforms like Microsoft Teams and SharePoint.
• Ability to handle confidential information with discretion.
• Experience producing reports and maintaining accurate records.
• Proactive in improving processes and finding practical solutions.
• Collaborative and positive attitude with commitment to service.
• Genuine passion for supporting people and positive workplace culture.

Responsibilities

• Provide high-quality business and administrative support to the People Leadership Team and wider People and Culture function.
• Coordinate leadership meetings, team events and People and Culture activities, ensuring they are well planned and delivered efficiently.
• Act as a central point of contact, supporting communication and collaboration across the People and Culture function.
• Maintain and update SharePoint, Microsoft Teams and the intranet, ensuring information is accurate, accessible and up to date.
• Coordinate travel, accommodation and diary logistics for the People Leadership Team where required.
• Raise and process invoices and support financial administration across the function.
• Support the onboarding and induction of new colleagues, helping them feel welcomed and connected.
• Produce and maintain workforce communications, guidance documents and other key resources.
• Identify opportunities to streamline administrative processes and improve ways of working.
• Support engagement initiatives and help communicate People and Culture projects and updates across the organisation.
• Build strong working relationships with colleagues across Waythrough while demonstrating our values of Kindness, Courage and Respect.

Skills

Executive support

Organisational skills

Communication

Confidentiality

Reports

Process improvement

Stakeholder management

Team collaboration

Tools

Microsoft Office

Microsoft Teams

SharePoint

Job description

Working Hours: 22.5, Flexible over 3 days

Contract Type: Fixed Term (12 Month)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

As our Business Coordinator, you'll provide dedicated business support to the People Leadership Team, helping to ensure the People and Culture function operates efficiently, collaboratively and effectively.

Acting as the central coordination point for the team, you'll manage a wide range of administrative and organisational activities, from coordinating leadership meetings and events to maintaining key systems, supporting internal communications and ensuring important documentation is accurate and accessible. You'll play a key role in keeping priorities on track, enabling the People Leadership Team to focus on delivering an outstanding people experience across the organisation.

This is a varied and rewarding role where you'll build strong relationships across the People and Culture function, support new initiatives, improve processes and help communicate key updates to colleagues across Waythrough. If you're highly organised, proactive and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Key Duties

• Provide high-quality business and administrative support to the People Leadership Team and wider People and Culture function.
• Coordinate leadership meetings, team events and People and Culture activities, ensuring they are well planned and delivered efficiently.
• Act as a central point of contact, supporting communication and collaboration across the People and Culture function.
• Maintain and update SharePoint, Microsoft Teams and the intranet, ensuring information is accurate, accessible and up to date.
• Coordinate travel, accommodation and diary logistics for the People Leadership Team where required.
• Raise and process invoices and support financial administration across the function.
• Support the onboarding and induction of new colleagues, helping them feel welcomed and connected.
• Produce and maintain workforce communications, guidance documents and other key resources.
• Identify opportunities to streamline administrative processes and improve ways of working.
• Support engagement initiatives and help communicate People and Culture projects and updates across the organisation.
• Build strong working relationships with colleagues across Waythrough while demonstrating our values of Kindness, Courage and Respect.

About You

You'll be an organised and proactive administrator who enjoys supporting senior leaders and enabling teams to perform at their best. You thrive in a fast-paced environment, can manage multiple priorities with ease and take pride in delivering a high standard of work.

You'll bring:

• Experience providing business or executive support to senior managers or leadership teams.
• Excellent organisational skills with the ability to coordinate multiple activities and meet competing deadlines.
• Strong communication skills, with the confidence to work with stakeholders across the organisation.
• Experience using Microsoft Office applications, along with collaboration platforms such as Microsoft Teams and SharePoint.
• The ability to handle confidential and sensitive information with discretion and professionalism.
• Experience producing reports, maintaining accurate records and managing business administration processes.
• A proactive approach to improving processes and finding practical solutions.
• A collaborative, positive attitude and a commitment to delivering an excellent service.
• A genuine passion for supporting people and contributing to a positive workplace culture.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]