Business Consultant - Market Experience Ireland

JR United Kingdom; Hemel Hempstead; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

JR United Kingdom is seeking a Business Consultant in Hemel Hempstead to manage customer needs and ensure the successful deployment of the UMAX solution. The ideal candidate will bring strong analytical skills and significant ERP experience, specifically in the Irish energy sector, to deliver high-quality consulting services. In this role, you'll bridge the gap between business and IT while participating in impactful projects.

Benefits

International growth environment

Career development opportunities

Supportive work culture

Flexible hybrid working options

Qualifications

• Over 5 years of experience as a Business/Functional Consultant in large ERP/CRM projects.
• Deep knowledge of the Irish energy market.
• Expertise in business requirements gathering.

Responsibilities

• Serve as the link between Business and IT.
• Manage customer expectations and support functional teams.
• Participate in project meetings and identify risk areas.

Skills

Analytical skills

Business Process Management

Communication skills (English)

Problem-solving mentality

Education

Master's degree or equivalent experience

Job description

Social network you want to login/join with:

Business Consultant - Market Experience Ireland, Hemel Hempstead

Client:

Itineris

Location:

Hemel Hempstead, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

There’s a saying at Itineris: "Together goes a long way." We live by that. Whether translating customer needs into software, selling, coding, or maintaining operations, our mission is to grow and deliver innovative software that empowers energy and water utilities to better engage with their customers.

Function:

The Business Consultant will work with customers and project teams to ensure the successful deployment of the UMAX solution, focusing on managing customer needs from a business and market regulations perspective. The role involves providing business and market guidance, supporting mediation decisions, and focusing on Irish market experience, including ROI and NIE, with ERP implementation experience being a plus.

UMAX is our cloud-based software solution for water and energy utilities, built on Microsoft Dynamics 365.

As a Market Experienced Business Consultant, you will:

• Serve as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional teams to translate business needs into requirements.
• Attend workshops and meetings onsite with clients.
• Provide feedback to product development, sales, and marketing teams.
• Contribute to the evolution of the UMAX solution for market readiness.
• Develop strong relationships with clients, sales, pre-sales, product, and project teams.
• Participate in project meetings and identify risk areas proactively.
• Deliver high-quality consulting services to clients.
• Upskill with industry best practices and deepen knowledge of the Irish energy market.

What you bring:

• Strong analytical skills, with a master's degree or equivalent experience.
• Deep knowledge of the Irish energy market.
• Over 5 years of experience as a Business/Functional Consultant in large ERP/CRM projects.
• Expertise in business requirements gathering and understanding customer processes.
• Skills in Business Process Management.
• Excellent English communication skills; Dutch is a plus.
• Willingness to travel as needed.
• Team player with problem-solving mentality.
• Hands-on, proactive, quality-driven, customer-oriented, adaptable.

What we offer:

• International growth environment with offices in Ghent, London, and Atlanta.
• Opportunities to work with future-ready utilities and develop utility expertise.
• Career development through educational programs and growth paths.
• Impactful entrepreneurial environment.
• Supportive work culture with breaks, wellbeing initiatives, and social activities.
• Flexible hybrid working options.