Business Change Manager

Radio Asian Fever; Leeds; Hybrid; GBP 41,000 - 50,000; Part time

Benefits offered by this job

Flexible working opportunities

Health and wellbeing budget

Annual leave and holidays pro-rata

Job summary

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. This fixed-term role is for up to 3 years with a 30-hour week, starting at £45,609.69 per annum pro rata.

The post holder will lead on Touchstone's improvement and transformation plan, reviewing business processes and IT/AI to enhance efficiencies and support growth. The role requires substantial experience in business change and improvement, and in implementing improvement

Qualifications

• Significant experience in business change and improvement initiatives.
• Experience with business intelligence and data-driven decision making.
• Proven track record in delivering transformation projects.

Responsibilities

• Lead Touchstone's improvement and transformation plan, overseeing reviews of business processes, projects, estates, IT and AI to boost efficiency.
• Collaborate with senior leaders to ensure successful implementation and sustainability of improvements.

Job description

TSP (2024) Points* 35 – 38, starting at £45,609.69 pa/pro rata

HOURS:
30 hours per week

This role is fixed term for up to 3 years, with the possibility of extension.

*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

This a new and exciting role created to support Touchstone's aspirations to grow and further develop innovative community-led mental health services. The successful person will lead on Touchstone's improvement and transformation plan including reviewing business process, projects, estates and IT and AI to improve efficiencies and support Touchstone to grow. The postholder will need to have significant experience in business change and improvement, business intelligence and the successful implementation of improvement initiatives.

CLOSING DATE: Sunday 8th November 2026

Interviews will be held on: Thursday 19th November 2026

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.