Community Support Team - Support Worker

Radio Asian Fever; Leeds; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave

Flexible working

HealthHero EAP & Virtual GP

Wellbeing and training budget

24/7 confidential staff helpline

Job summary

Touchstone, a mental health and wellbeing charity in Leeds, is inviting applications for a Community Support Team Support Worker on a fixed-term contract until 30 June 2028. The role is for 37 hours per week, with a starting pay of £31,173.24 per year under the Touchstone Pay Structure (2024) points 18-22.

The CST works with service users with complex needs across Leeds. Applicants should have experience in mental health work in any setting, with NVQ level 3 in Health and Social Care or above

Qualifications

• Experience of mental health work in residential, day care, nursing or community setting.
• NVQ Level 3 in Health and Social Care or above is desirable.

Responsibilities

• Provide intensive mental health support to service users with complex needs.
• Work with Community Mental Health Teams across Leeds.
• Engage in outreach and collaborative care planning with clients and teams.

Skills

Mental health experience

Assertive outreach

Education

NVQ level 3 in Health and Social Care

Job description

Community Support Team - Support Worker Touchstone

Leeds Full Time Touchstone Pay Structure (2024) points 18-22, starting at £31,173.24 pa

Community Support Team Support Worker

TPS (2024) points* 18-22, starting at £31,173.24 pa

37 hours per week

Fixed term until 30 th June 2028 with possibility for extension

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

The Community Support Team (CST) is an intensive mental health support service using an assertive outreach approach to work with service users who have complex mental health needs. The Community Support Team (CST) works closely with Community Mental Health Teams throughout Leeds. Applicants are required to have experience of mental health work, in a residential, day care, nursing or community setting. A relevant qualification is desirable e .g. NVQ level 3 in Health and Social Care or above.

CST is a close and supportive team; peer support, group clinical supervision and a buddy will all be provided to help new recruits settle in, and as an ongoing support for your wellbeing.

Interviews will be held on: Wednesday 18 th November 2026

Information session via TEAMS Wednesday 4 th November 2026 at 12pm

CLOSING DATE: Sunday 8 th November 2026

As an employee of Touchstone, you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero - Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.