Community Support Team, Support Worker - Touchstone

TOUCHSTONE-LEEDS; Yorkshire Bridge; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave

Flexible working

HealthHero EAP

Job summary

Touchstone is seeking a Community Support Worker to join the Community Support Team in Leeds. The role provides intensive mental health support to service users with complex needs, employing assertive outreach and close liaison with Community Mental Health Teams.

37 hours a week, fixed-term until 30 June 2028 with a possible extension. Experience in mental health work in residential/day care/community settings is preferred; NVQ Level 3 in Health and Social Care is desirable.

Qualifications

• Experience of mental health work in residential, day care, nursing or community settings.
• NVQ Level 3 in Health and Social Care or above desirable.
• Able to work flexible hours, including occasional weekends.

Responsibilities

• Provide intensive mental health support to service users with complex needs.
• Work closely with Community Mental Health Teams in Leeds.
• Peer support, group clinical supervision and buddy system provided.

Skills

Mental health experience

Education

NVQ Level 3 in Health and Social Care

Job description

SALARY:

Touchstone Pay Structure (2024) points* 18-22, starting at £31,173.24 pa

*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.

HOURS:
37 hours per week

You will be required on occasions to work outside normal office hours. You may be required to work at other Touchstone sites, in line with organisational need.

You will be expected to work 37 hours per week, between Monday and Friday with occasional planned weekend working. The working days and hours will be agreed with the successful candidate.

This role is fixed term until 30th June 2028, with the possibility of an extension

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the "Top 50 Most Inclusive Employers" list and achieved Investors in People - Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

The Community Support Team (CST) is an intensive mental health support service using an assertive outreach approach to work with service users who have complex mental health needs. The Community Support Team (CST) works closely with Community Mental Health Teams throughout Leeds.

Applicants are required to have experience of mental health work, in a residential, day care, nursing or community setting. A relevant qualification is desirable e.g. NVQ level 3 in Health and Social Care or above.

CST is a close and supportive team; peer support, group clinical supervision and a buddy will all be provided to help new recruits settle in, and as an ongoing support for your wellbeing.

Information session via TEAMS Wednesday 4th November 2026 at 12pm

Please email [e-mail] for a link to join.

CLOSING DATE: Sunday 8th November 2026

Interviews will be held on: Wednesday 18th November 2026

For queries regarding this vacancy, please email Anna Simpson: [e-mail]

Application forms and documents:

Advice on Completing Application Forms

Touchstone Job Applicant Privacy Notice

Recruitment of Ex Offenders Policy

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero - Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing [e-mail]. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.