Business Central support consultant

Ambis Resourcing; England; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading Microsoft Partner in the UK is seeking a Business Central Support Consultant to provide remote support for Business Central clients. The role includes resolving support tickets and fostering relationships with clients, transitioning towards consultancy within 12-18 months. The ideal candidate will have experience in Dynamics 365 Business Central, strong client-facing skills, and a desire to grow into a Functional Consultant position. Enjoy clear progression and work within a supportive, collaborative team.

Benefits

Fully remote role

Clear progression to Functional Consultant

Small, friendly, collaborative team

Exposure to Microsoft technologies

Qualifications

• Must have experience supporting Microsoft Dynamics 365 Business Central or NAV.
• Strong client-facing support experience is essential.
• Good communication skills and attention to detail are required.

Responsibilities

• Handle Business Central support tickets and resolve client issues.
• Proactively identify opportunities for training and enhancements.
• Be involved in project delivery and configuration for clients.

Skills

Experience supporting Microsoft Dynamics 365 Business Central (or NAV)

Strong client-facing support experience

Good communication skills

Attention to detail

Job description

Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) - Step into Consultancy with Full Training!

A Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) is required by a leading Microsoft Partner delivering ERP, CRM, and IT managed services to over 100 clients across the UK. This is a fully remote role with a forward-thinking, supportive consultancy team dedicated to real career development.

To be considered you must have:

• Experience supporting Microsoft Dynamics 365 Business Central (or NAV)
• Strong client-facing support experience
• An understanding of ERP support processes and issue resolution
• Good communication skills and attention to detail
• A desire to transition into a full consultancy role over time

You’ll get the opportunity to train and develop into a full Functional Consultant, delivering Business Central implementation projects. The path is clearly mapped: starting in support, building relationships with clients, identifying their needs, and stepping into more consultancy-led activities such as workshops, enhancements, and training. Expect your role to shift to 50% consultancy within 12 months and 75% consultancy by 18 months.

Day-to-day, you will handle Business Central support tickets, resolve client issues, and deepen relationships. You’ll proactively identify opportunities for training, workshops, enhancements, and additional licenses. You’ll be involved in project delivery, training, and configuration for clients with 5-10 user systems, across various industries.

Why join?

• Fully remote role
• Clear progression to full Functional Consultant
• Work on both support and project delivery
• Small, friendly, collaborative team
• Exposure to a wide range of Microsoft technologies

Get in touch now!