Business Analyst

NXA Talent; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

NXA Talent in London is seeking a Senior Business Analyst to bridge business and technology teams across retail, data and digital transformation.

You will translate challenges into data-driven solutions, support Agile delivery, and collaborate with customer experience, merchandising, supply chain and operations to drive measurable improvements.

Qualifications

• Experience as a Business Analyst in complex environments.
• Strong requirements gathering and stakeholder management.
• Retail domain exposure to customer, eCommerce, merchandising, supply chain, or store operations.
• Experience with data, analytics, reporting, and data-driven decisions.
• Knowledge of Agile, Jira, Confluence, Azure DevOps.
• Exposure to cloud data platforms, AI/GenAI, automation, or digital transformation.

Responsibilities

• Gather, analyse, and document business, functional, non-functional, and data requirements.
• Analyse processes, workflows, systems and data to identify opportunities and improvements.
• Translate business needs into practical technology and data-driven solutions.
• Collaborate with business, technology, data, and delivery teams.
• Manage stakeholder relationships and communicate findings and recommendations.
• Support project roadmaps, Agile delivery, backlog management, and user story development.
• Collaborate with data modelling and governance teams on data mapping, classification, and quality.

Skills

Requirements gathering

Stakeholder management

Business analysis

Process analysis

Communication

Data-driven decision making

Agile

Jira

Confluence

Azure DevOps

Databricks

Azure

Tools

Jira

Confluence

Azure DevOps

Azure

Databricks

Job description

Senior Business Analyst - Retail, Data & Digital Transformation

The Role:

We are seeking a Senior Business Analyst to bridge business and technology teams, translating retail challenges into data, technology, and transformation solutions.

You will support initiatives across customer experience, commercial performance, merchandising, supply chain, digital, and operational transformation.

Key Responsibilities

• Gather, analyse, and document business, functional, non-functional, and data requirements.
• Analyse business processes, workflows, systems, and data to identify opportunities and improvements.
• Translate business needs into practical technology and data-driven solutions.
• Work closely with business, technology, data, and delivery teams.
• Manage stakeholder relationships and communicate findings and recommendations effectively.
• Support project roadmaps, Agile delivery, backlog management, and user story development.
• Collaborate with data modelling and governance teams on data mapping, classification, and quality.

Essential Experience

• Strong experience as a Business Analyst within complex business or technology environments.
• Excellent requirements gathering, process analysis, and stakeholder management skills.
• Experience within retail, ideally covering areas such as customer, eCommerce, merchandising, supply chain, inventory, or store operations.
• Experience with data, analytics, reporting, and data-driven decision-making.
• Understanding of Agile methodologies, Jira, Confluence, Azure DevOps, or similar tools.
• Exposure to cloud data platforms, AI/GenAI, automation, or digital transformation.

Desirable

• Experience delivering large-scale retail, digital, data, or analytics transformation programmes.
• Familiarity with Azure, Databricks, and enterprise data platforms.
• Experience working with AI/GenAI-enabled solutions and data products.