Business Analyst

Lincolnshire Housing Partnership; Boston; Hybrid; GBP 39,000 - 52,000; Full time

Benefits offered by this job

Wellbeing package

Family leave policy

Discount vouchers

Pension contribution

Holiday entitlement

Extra leave options

Mental Health Support

Job summary

Lincolnshire Housing Partnership (LHP) is seeking an experienced Business Analyst to work with colleagues, customers, technology specialists and suppliers to identify business needs, analyse processes and deliver effective technology solutions.

You’ll join a growing change function and contribute to major technology and transformation projects at LHP, with hybrid and flexible working options including home or our Boston office.

Qualifications

• BA Foundation qualification or equivalent practical Business Analysis experience.
• Housing management experience in social housing or local government sector.
• BA experience in technology, digital transformation or system implementation environments.
• Strong Business Partnership experience.
• Experience gathering, documenting and managing business requirements throughout the project lifecycle.
• Data awareness, cleansing, validation and mapping experience.
• Strong data analysis with advanced Excel capability.
• Process mapping and business improvement skills.
• Experience supporting testing, implementation and business readiness activities.
• Excellent facilitation, stakeholder engagement and influencing skills.
• Ability to explain complex tech concepts to non-technical audiences.
• Experience in agile, iterative or multidisciplinary delivery environments.

Responsibilities

• Understand business challenges with stakeholders, define requirements and identify opportunities for improvement.
• Lead on the management of our change request process.
• Lead workshops, discovery sessions and process-mapping activities to design future-state solutions.
• Produce high-quality business requirements, user stories, acceptance criteria and documentation.
• Support the implementation of major technology systems from mobilisation to go-live.
• Coordinate testing activities (SIT/UAT) to ensure solutions meet requirements.
• Analyze data, integrations and processes to identify efficiencies for decision-making.
• Collaborate with operational teams, suppliers and technology colleagues to deliver outcomes.
• Support project delivery through planning, reporting, risk management and stakeholder engagement.

Skills

Housing management experience

BA in IT

Business partnership

Requirements management

Data cleansing

Excel skills

Process mapping

Testing support

Stakeholder engagement

Communication

Agile experience

Education

BA Foundation

Job description

Are you an experienced Business Analyst with a passion for driving change, improving services and delivering technology solutions that make a real difference?

We have a new opportunity as a Business Analyst, you'll work closely with colleagues, customers, technology specialists and suppliers to identify business needs, analyse processes and deliver effective technology solutions. You'll be instrumental in ensuring that new systems, processes and ways of working deliver meaningful benefits for our customers and colleagues.

This is an exciting opportunity to join a growing change function and contribute to major technology and transformation projects at LHP.

Why join LHP?

At Lincolnshire Housing Partnership (LHP) we're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other.

We make a difference to people's lives by providing homes and supporting communities. Our vision is simple: Places to be proud of. We put customer voice at the heart of everything we do and are committed to improving services, strengthening communities and embracing innovation.

Alongside a salary of £45,621 you'll enjoy a fantastic range of benefits:

• An employee wellbeing package worth up to £1,200 per year (Westfield Health)
• Enhanced family leave and maternity policies.
• Discounted shopping vouchers.
• A brilliant salary sacrifices pension scheme - with up to 12% employer contribution.
• 24 days' holiday (excluding bank holidays), increasing annually for your first five years.
• Opportunities to earn extra leave for full attendance, plus buy/sell options.
• Access to Mental Health First Aiders across the business.

You'll also join a positive team culture where your development is a priority and your ideas are valued.

Where I'd work:

You’ll have the autonomy to manage your own diary and the flexibility to work where you can be most effective. This could be from home, our main offices in Grimsby or Boston, one of our community hubs, or another suitable location that supports the work you're delivering.

In this role, it is expected you'd need to attend face to face meeting or workshops 2-3 times a month.

What You'll Be Doing

• Working with stakeholders to understand business challenges, define requirements and identify opportunities for improvement.
• Lead on the management of our change request process.
• Leading workshops, discovery sessions and process-mapping activities to design effective future-state solutions.
• Producing high-quality business requirements, user stories, acceptance criteria and supporting documentation.
• Supporting the implementation of major technology systems, from mobilisation and design through to testing and go-live.
• Coordinating testing activities, including SIT and UAT, and helping ensure solutions meet business requirements.
• Analysing data, integrations and business processes to identify efficiencies and support informed decision-making.
• Working collaboratively with operational teams, suppliers and technology colleagues to deliver successful business outcomes.
• Supporting project delivery through effective planning, reporting, risk management and stakeholder engagement.

Please view the full job description for a full list of responsibilities

What will I need:

We're looking for someone who can combine strong analytical thinking with excellent communication and stakeholder management skills.

It would be great if you had:

• A Business Analysis Foundation qualification, or equivalent practical Business Analysis experience.
• Previous experience in a housing management role within the social housing or local government sector.
• Proven Business Analysis experience within technology, digital transformation or system implementation environments.
• Strong Business Partnership experience
• Experience gathering, documenting and managing business requirements throughout the project lifecycle.
• Experience in data awareness, cleansing, validation and mapping
• Strong data analysis skills, including advanced Excel capability.
• Strong process mapping and business improvement skills.
• Experience supporting testing, implementation and business readiness activities.
• Excellent facilitation, stakeholder engagement and influencing skills.
• The ability to explain complex technical concepts to non-technical audiences.
• Experience working within agile, iterative or multidisciplinary delivery environments.

If you're passionate about using technology and business analysis to improve services, drive innovation and create positive outcomes for customers and colleagues, we'd love to hear from you.

Interviews will be held in person in our Boston office on Thursday 22nd October. We may also invite shortlisted candidates to an initial conversation via Microsoft Teams in advance of these interviews.

Finally some key Information

At Lincolnshire Housing Partnership, we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.

It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at [e-mail] for a friendly chat

Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References