Business Administrator

Care Concern Group; Taunton; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Cedar Lodge Care Home in Taunton, part of Willinbrook Healthcare under Care Concern Group, seeks a Business Administrator to support daily operations and help drive performance within the home’s management structure.

You will manage payroll input, contracts and compliance records, handle enquiries, coordinate visits and supervise Reception staff to ensure a professional and welcoming front of house for residents and visitors.

Qualifications

• Strong administrative experience in a busy office environment.
• Excellent organisational and multitasking skills.
• Confident IT skills including Microsoft Office and database systems.
• Professional communication and strong interpersonal skills.
• Experience supporting or supervising staff is beneficial.
• A reliable, proactive and detail focused approach.

Responsibilities

• Own payroll input, contracts, compliance records and internal processes to keep information accurate.
• Serve as first point of contact, manage enquiries, coordinate visits and maintain a professional front of house.
• Support staffing processes and line-manage Reception staff to keep the admin function well organised.

Skills

Admin experience

Organisational skills

IT skills

Interpersonal skills

Staff supervision

Detail oriented

Tools

Microsoft Office

Database systems

Job description

Cedar Lodge Care Home is a well established service in Taunton, Somerset, providing specialist dementia, palliative and respite care for up to 39 residents, alongside The Limes, a dedicated mental health community supporting a further 15 individuals. Set in a peaceful location, the home offers a welcoming, supportive environment with a strong focus on personalised care, dignity and wellbeing across both services.

Business Administrator Contract

• £12.71–£13.50 per hour depending on qualifications
• Full time, Monday to Friday, 9am–5pm
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Business Administrator, you will play a central role in supporting the overall performance and day to day running of the home, working closely with the Home Manager as part of the internal management structure. This is a key position where your organisation, attention to detail and ability to manage multiple priorities will directly support operational efficiency and service delivery.

You will take ownership of core administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with confidentiality. Acting as a first point of contact, you will manage enquiries, coordinate visits and ensure a professional and welcoming experience for residents, relatives and visitors.

You will also support the coordination of staffing processes and line manage Reception staff, helping to maintain a well organised, responsive and professional front of house and administrative function. Your role will contribute to a structured, efficient and well run environment where both residents and staff are supported.

What We Are Looking For

• Strong administrative experience in a busy office environment
• Excellent organisational and multitasking skills
• Confident IT skills including Microsoft Office and database systems
• Professional communication and strong interpersonal skills
• Experience supporting or supervising staff is beneficial
• A reliable, proactive and detail focused approach

About Us

Cedar Lodge Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.