Business Administration Officer

TN United Kingdom; Leicester; On-site; GBP 25,000; Full time

Job summary

An established charity is looking for a dedicated Business Administrator to join their team in Leicester. This full-time role involves providing essential secretarial and administrative support, acting as the first point of contact for visitors and residents, and ensuring smooth office operations. Ideal candidates will have strong interpersonal skills and a commitment to the charity's values of fairness, dignity, and respect. This is a rewarding opportunity to contribute to a meaningful cause while developing your career in a supportive environment.

Benefits

Annual pay review

Flexible working hours

Opportunity for additional paid hours

Supportive work environment

Qualifications

• Proven secretarial and administrative skills with strong IT literacy.
• Exceptional interpersonal and communication skills to interact effectively.

Responsibilities

• Provide secretarial services and manage communications professionally.
• Support the CEO with administrative tasks and document management.

Skills

Secretarial skills

Administrative skills

IT literacy

Interpersonal skills

Communication skills

Education

GCSE Grade C or above in English Language

GCSE Grade C or above in Mathematics

Tools

Microsoft Office

Databases

Job description

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EU work permit required:

Yes

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Job Reference:

807a5c4a0a3e

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Hays Recruitment is seeking an Exceptional Business Administrator / Business Administrator Officer / Receptionist to join a well-known charity in Leicester!

Your new company

Are you a dedicated and experienced Receptionist/Administrator seeking a fulfilling career within a truly special charity? If you share values of fairness, dignity, and respect and are passionate about providing exceptional service, this could be the perfect opportunity for you!

Join the team at this amazing charity's Head Office in Leicester and contribute to the remarkable work they do. They are looking for someone like you – an experienced professional, ideally with a background in the charity sector or a similar organisation, who is eager to make a real difference.

As the welcoming face and voice of the Head Office, reporting directly to the Chief Executive Officer within their supportive Admin Team, you will be the crucial first point of contact for residents, visitors, and staff. This varied role encompasses comprehensive secretarial and reception duties, alongside providing essential administrative support across the Charity's operations, playing a key role in maintaining excellent office organisation and communication.

Your new role

1. Providing a full range of secretarial services.
2. Being the first point of contact for the public, visitors, and residents, handling calls, messages, and enquiries professionally.
3. Managing and distributing incoming and outgoing posts.
4. Providing comprehensive administrative support to the CEO, including meeting organisation, diary management, and maintaining confidential documents and files.
5. Supporting finance team functions when required.
6. Assisting the CEO with workload prioritisation and responding to requests on their behalf.
7. Providing administrative and secretarial support to the Chairman of Governors, Committee Chairs, and Governors, including meeting arrangements, agenda preparation, minute-taking, and document management.
8. Liaising effectively with Governors, the CEO, agents, and other staff.
9. Organising the charity’s conferences, meetings, and communal facilities, as well as arranging attendance at external events.
10. Liaising with residents, their families, and visitors with empathy and professionalism.
11. Maintaining the Charity’s policy and staff files, social media presence, databases, and operational documentation.
12. Assisting with the charity's marketing activities, including events, campaigns, website content, social media, and onsite vacancy management.
13. Providing assistance with the management and maintenance of the charity’s buildings.
14. Dealing with appropriate matters during the Chief Executive Officer's absence.
15. Working collaboratively with all teams within the charity to achieve its objectives.

What you'll need to succeed

This role would suit an experienced receptionist, customer service professional, or administrator seeking to work in a unique charity environment supporting an almshouse and older people's homes. It could also be an excellent opportunity for a motivated individual looking to enter the job market and gain valuable experience.

• Proven secretarial and administrative skills.
• Strong IT literacy.
• GCSE Grade C or above in English Language and Mathematics (or equivalent).
• Experience using Microsoft Office software packages and databases.
• Exceptional interpersonal and communication skills to effectively interact with a diverse group of older people, professionals, visitors, and VIPs.
• Flexibility in working hours to cover holiday and sickness absence for the Procurement Officer.
• A proactive and adaptable approach.
• A genuine commitment to the values of fairness, dignity, and respect.
• Experience as a Receptionist/Administrator, ideally within the sector or a similar company.

What you'll get in return

• £25,000 per annum (with room for flexibility and annual pay review).
• Full-time position (Monday to Friday, 8 am to 4 pm).
• Opportunity for additional paid hours at weekends to assist with events.
• A rewarding opportunity to work in a supportive and meaningful environment.