Business Administration Apprentice

Hopwood Hall College

Middleton

On-site

GBP 20,000 - 24,000

Full time

11 days ago

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Job summary

Hopwood Hall College is seeking an Apprenticeship Administrative Assistant to support the Apprenticeship team with sign-up paperwork, skills management, end point assessment planning, and data input. You will deliver courteous customer service, ensure ESFA compliance, organise inductions with Recruitment & Compliance Officers and maintain accurate learner data across the DAS/ AO systems.

The role requires flexible working, good IT skills, and the ability to work across teams to improve

Qualifications

Experience in delivering administrative support within an Apprenticeship or education environment.
Proficient in Microsoft Office and handling data accurately.
Ability to be flexible and multi-skilled to respond to changing priorities.

Responsibilities

Provide comprehensive Apprenticeship administrative support to the team.
Ensure Apprenticeships Service quality meets customer needs and ESFA rules.
Organise induction activities with Recruitment & Compliance Officers to meet funding rules.

Skills

Administration experience

Microsoft Office

Flexible working

Education

Level 3 qualification

Level 2 English & Maths

Tools

Microsoft Access

Job description

To work flexibly to provide a comprehensive Apprenticeship administrative function for the College that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.

Key Responsibilities

To deliver a high standard of customer service and administrative support for the Apprenticeship team
To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
To ensure that College standards are worked to and maintained
Ensure continuous development and improvement of personal professional knowledge
Any other duties of a similar level of responsibility may be required.

Skills, Knowledge and Expertise

Qualifications Essential Criteria

Educated to a minimum of level three qualification
Minimum of level two English and maths qualifications

How Identified: Application

Desirable Criteria

Level 2 IT Qualification
Qualification in Customer Services

How Identified: Application/Interview

Experience Essential Criteria

Administration skills and experience
Experienced in Microsoft Office, Access, Excel or similar
Experience of being multi-skilled and working flexibly in order to respond to changing priorities.

How Identified: Application/Interview

Specialist Knowledge Essential Criteria