Business Administration Apprentice

Hopwood Hall College

Leeds

On-site

GBP 15,000 - 24,000

Full time

6 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Hopwood Hall College is seeking an Apprenticeship administrator to provide a comprehensive support function. The role includes sign-up paperwork, functional skills management, end point assessment planning, and accurate data input, working within the Asset department at Middleton.

Responsibilities include delivering high-quality customer service, organising inductions, and maintaining learner management systems such as Maytas, while ensuring compliance with funding rules and requirements.

Qualifications

Educated to a minimum of level three qualification.
Minimum of level two English and maths qualifications.
Desirable IT and customer service qualifications are noted.

Responsibilities

Deliver a high standard of customer service and administrative support for the Apprenticeship team.
Ensure Apprenticeships Service quality meets customer needs and ESFA compliance.
Organise apprenticeship inductions with Recruitment & Compliance Officers to meet funding rules.
Develop understanding of Apprenticeship Standards and Assessment Organisations.
Process apprenticeship sign-up paperwork and store digitally.
Maintain data accuracy and support recruitment in vacancy posting.

Skills

Customer service

Data entry

Attention to detail

Flexibility

Education

Level 3 qualification

Level 2 English and maths

Level 2 IT Qualification

Customer Services qualification

Tools

Microsoft Office

Access

Excel

Maytas LMS

DAS

Job description

To work flexibly to provide a comprehensive Apprenticeship administrative function for theCollege that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.

Application Deadline: 18 August 2026

Department: Asset

Location: Middleton

Compensation: £15,016 - £23,857 / year

Key Responsibilities

To deliver a high standard of customer service and administrative support for the Apprenticeship team
To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
To ensure that College standards are worked to and maintained
Ensure continuous development and improvement of personal professional knowledge
Any other duties of a similar level of responsibility may be required..

Skills, Knowledge and Expertise

Qualifications

Educated to a minimum of level three qualification
Minimum of level two English and maths qualifications

How Identified: Application

Desirable Criteria

Level 2 IT Qualification
Qualification in Customer Services

Experience

Administration skills and experience
Experienced in Microsoft Office, Access, Excel or similar
Experience of being multi-skilled and working flexibly in order to respond to changing priorities.

How Identified: Application/Interview

Specialist Knowledge