Business Administration Apprentice

Hopwood Hall; Rochdale; On-site; GBP 15,000 - 24,000; Part time

Job summary

Hopwood Hall is seeking a Business Administration Apprentice in Middleton to support the Apprenticeship team with admin tasks, data input, and document handling.

You will work flexibly to ensure high-quality service, maintain compliant processes, and gain experience across apprenticeship funding, systems, and recruitment support.

Qualifications

• Administration skills and experience.
• Proficient in Microsoft Office, Access and Excel.
• Able to adapt to changing priorities.
• Experience in a multi-skilled role.

Responsibilities

• Deliver high standard of customer service and admin support for the Apprenticeship team.
• Ensure the Apprenticeships Service is of high quality and meets customer needs.
• Organise and plan apprenticeship inductions with Recruitment & Compliance Officers to meet ESFA funding rules.
• Develop and maintain understanding of Apprenticeship Standards and Assessment Organisations.
• Ensure apprenticeship sign-up paperwork is processed correctly and stored digitally.
• Support the Recruitment & Compliance Officers in vacancy posting and recruitment.
• Develop understanding of Apprentice funding methodology to improve performance.
• Maintain learner management system (Maytas) and related software for data accuracy.
• Provide administrative support to Data & Compliance Manager and Directors.

Skills

Administration skills

Microsoft Office

Data entry

Education

Level 3 qualification

Level 2 English & maths

Tools

Microsoft Office

Access

Excel

Job description

Business Administration Apprentice

Application Deadline: 18 August 2026

Department: Asset

Employment Type: Apprentice

Location: Middleton

Compensation: £15,016 - £23,857 / year

Description

To work flexibly to provide a comprehensive Apprenticeship administrative function for theCollege that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.

Key Responsibilities

• To deliver a high standard of customer service and administrative support for the Apprenticeship team
• To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
• To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
• To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
• To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
• To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
• To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
• To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
• To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
• To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
• To ensure that College standards are worked to and maintained
• Ensure continuous development and improvement of personal professional knowledge
• Any other duties of a similar level of responsibility may be required..

Skills, Knowledge and Expertise

Qualifications

Essential Criteria

• Educated to a minimum of level three qualification
• Minimum of level two English and maths qualifications

How Identified: Application

Desirable Criteria

• Level 2 IT Qualification
• Qualification in Customer Services

Experience

Essential Criteria

• Administration skills and experience
• Experienced in Microsoft Office, Access, Excel or similar
• Experience of being multi-skilled and working flexibly in order to respond to changing priorities.

How Identified: Application/Interview

Specialist Knowledge

Essential Criteria

• Knowledge and understanding of Apprenticeships
• Knowledge of college/provider systems and processes

How Identified: Application/Interview

IT Skills

Essential Criteria

• Advanced user of Microsoft applications
• Ability to use technology to generate information and improve efficiency