Business Administration Apprentice

Sure Retail Equipment Ltd; Crewe; On-site; GBP 11,000 - 15,000; Full time

Job summary

Sure Retail Equipment Ltd is offering a varied business administration apprenticeship based in Crewe. You will work with Sage 200, spreadsheets, SharePoint, and Microsoft 365 to support order processing and customer service.

Training includes IT, numeracy, and communication skills within a busy retail equipment environment. The role provides on-the-job training with potential for permanent employment after completion, subject to performance and business needs.

Qualifications

• GCSE English and Maths at grade C/4 or above.
• Strong IT and numeracy skills; experience with spreadsheets (e.g., Excel) and basic admin software.
• Willingness to learn Sage 200 and other business systems.

Responsibilities

• Process customer orders accurately on Sage 200 Professional and maintain clear records.
• Track orders from receipt to delivery or collection; liaise with colleagues and customers.
• Maintain and check spreadsheets, internal records, and other business information.

Skills

Communication skills

IT skills

Number skills

Team working

Reliable

Punctual

Education

GCSE English - C/4

GCSE Maths - C/4

Job description

Introduction

A varied business administration apprenticeship with order processing on Sage 200 at its core, alongside spreadsheets, customer support, SharePoint,AIand other digital systems.

About the Employer

SureRetail Equipment Ltd supplies and supports retail equipment, shopfittingand retail technology solutions, including electronic shelf label systems, shelving, retail displayequipmentand related customer support services.

What You'll Do

Key Responsibilities:

• Process customer orders accurately on Sage 200 Professional, checking key details and maintaining clear records.
• Help track orders from receipt through to delivery or collection, liaising with colleagues and customers where needed.
• Maintain and check spreadsheets, internal records and other business information.
• Assist with quotations, customer documentation and general commercial administration.
• Use SharePoint, Microsoft 365, approved AI tools and other company systems to organise information and support efficient working.
• Support customer-service administration and occasional website, content or other digital tasks.
• Help with general office administration and gain an understanding of our products, warehouse and wider business operations.
• Take part in training and development to build administration, IT, numeracy and communication skills.

Training Outcome

Our intention is to developthesuccessful apprentice into a long-term member of the business. Permanent employment may be available following successful completion, subject to performance and business needs.

Skills Required

• Communication skills
• IT skills
• Number skills
• Team working
• Reliable
• Punctual

Qualifications

• Essential - GCSE - English - C/4
• Essential - GCSE - Maths - C/4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, working pattern to be agreed. Paid off-the-job training included.

Expected Duration: 1 Year 6 Months

Training Provider: CHESHIRE COLLEGE SOUTH AND WEST