Business Administration Apprentice

Social Enterprise Kent CIC; Margate; On-site; GBP 17,000 - 21,000; Part time

Job summary

Social Enterprise Kent CIC is offering an exciting Business Administration Apprentice role in Margate. You will support day-to-day office operations, welcome visitors, handle enquiries, and maintain filing, stock and health & safety records.

The apprenticeship combines practical admin duties with a nationally recognised Level 3 qualification, offering a potential full-time position after completion.

Qualifications

• GCSE English and Maths at grade 4/C or higher.
• Strong communication and organisational skills.
• Proactive and able to work independently and as part of a team.

Responsibilities

• Be the first point of contact for visitors with a warm, professional welcome.
• Answer telephone calls, respond to enquiries and direct messages to the appropriate team.
• Maintain a consistent office presence during opening hours and support daily admin.
• Carry out weekly office checks to ensure meeting rooms and workspaces are tidy.
• Monitor office supplies and replenish stock as needed.
• Receive post and parcels, updating internal tracking systems accurately.
• Scan invoices and file them for the finance team while keeping records up to date.
• Support onboarding of new team members by updating internal records and calendars.
• Coordinate staff wellbeing activities, including team lunches and Lunch & Learn sessions.
• Monitor shared inbox and forward enquiries to the correct colleagues.
• Assist with events and projects where appropriate and undertake other admin duties.

Skills

Communication skills

Attention to detail

Organisation skills

Creative

Education

GCSE English (4/C)

GCSE Maths (4/C)

Job description

Introduction

This is an exciting opportunity to begin your career in business administration while gaining a nationally recognised qualification. As a Business Administration Apprentice, you will become an important member of the Social Enterprise Kent team, supporting the smooth day-to-day running of our Margate office.

About the Employer

Social Enterprise Kent is an award-winning community organisation, passionate about improving lives and supporting communities in Kent & Medway. We believe in the power of social enterprise to effect positive change in our communities, and the importance of partnership working in all sectors.

What You'll Do

• Be the first point of contact for visitors, providing a warm and professional welcome.
• Answer telephone calls, respond to enquiries and direct messages to the appropriate team members.
• Maintain a consistent office presence during office opening hours.
• Carry out weekly office checks to ensure meeting rooms and workspaces are clean, tidy and well presented.
• Monitor office supplies and replenish stock where required.
• Receive incoming post and parcels, updating internal tracking systems accurately.
• Scan invoices and bills to the finance team and maintain appropriate filing systems.
• Ensure office displays, certificates and noticeboards remain current and up to date.
• Support the organisation's health & safety procedures by completing weekly office inspections.
• Update the health & safety action log with any identified issues and attend monthly health & safety meetings.
• Carry out monthly first aid equipment checks to ensure supplies remain compliant.
• Support the onboarding of new team members by updating internal records and well-being calendars.
• Help coordinate staff well-being activities, including team lunches and Lunch & Learn sessions
• Monitor the shared info@ inbox and forward enquiries to the appropriate colleagues.
• Maintain internal resources such as the Cost of Living Directory and Christmas Support information.
• Provide administrative support for organisational events and projects where appropriate.
• Undertake any other administrative duties appropriate to the role.

Training Outcome

• Potential full-time position

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Creative

Qualifications

• Essential - GCSE - English - 4/C
• Essential - GCSE - Maths - 4/C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Minimum of 30 hours per week, office hours are Monday-Friday between 9am-5pm (with ½ hour unpaid lunch per day).

Expected Duration: 1 Year 6 Months

Training Provider: EKC GROUP

This employer is part of the Disability Confident scheme, committed to employing disabled people.