BUSINESS ADMIN APPRENTICE

Preston College; Preston; On-site; GBP 18,000 - 21,000; Full time

Job summary

Preston College is seeking an office administrator to support the customer care team and learn the kitchen industry across three sites. You will handle calls, emails, and CRM tasks while supporting in sales and accounts, gaining broad exposure to a fast-paced environment.

The role involves excellent product knowledge development and frequent inter-department collaboration, with a focus on delivering high-quality service to external customers who have purchased kitchens from developers.

Qualifications

• Office administration experience or coursework preferred.

Responsibilities

• Answer customer queries by phone and email.
• Assist in customer care and after sales activities.
• Support in sales and accounts departments across multiple sites.

Tools

CRM systems

Job description

You will be learning all aspects of office administration:

DUTIES

• Working predominately in the customer care team,
• Learning and gaining knowledge of the kitchen industry.
• Learning after care sales on the contract division.
• Will be working on various CRM systems.
• Working in various areas of the business, 3 different sites, so lots of variety taking calls on reception on occasions,
• Supporting in the sales and accounts department.
• Lots of work on email and phone with external customers who have bought kitchens from property developers.
• Many properties are high end market so excellent product knowledge will be developed