Bus Operations Supervisor: Safety, Service & Driver Support

Arriva-bf47d80e; Gillingham; On-site; GBP 38,000 - 47,000; Full time

Job summary

Arriva is seeking an Operations Supervisor in Gillingham to oversee day-to-day bus operations, allocate driving duties, and support drivers and customer service. The role emphasizes safety, regulatory compliance, and continuous improvement.

You will collaborate with teams to maintain high standards, manage incidents, and contribute to achieving the site business plan in a fast-paced environment.

Qualifications

• Experience in health and safety within transport operations.
• Strong coaching and communication skills.
• Customer-focused with ICT literacy and problem-solving abilities.

Responsibilities

• Support daily bus service operations and allocate driving duties efficiently.
• Be first point of contact for drivers during the shift.
• Assist in safety compliance and incident responsiveness.
• Help track KPI data and contribute to site improvements.

Skills

Health & Safety

Coaching

Communication

IT skills

Customer focus

Decision making

Team player

Union experience

Job description

Arriva is seeking an Operations Supervisor in Gillingham to oversee day-to-day bus operations, allocate driving duties, and support drivers and customer service. The role emphasizes safety, regulatory compliance, and continuous improvement.

You will collaborate with teams to maintain high standards, manage incidents, and contribute to achieving the site business plan in a fast-paced environment.