Ride Effects Engineer

Chessington World of Adventures Resort; Ewell; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

40% discount off LEGO sets and LEGO®-p

Merlin Magic Pass: free entries to the

25% discount in Merlin shops/restos

Job summary

Chessington World of Adventures Resort is seeking a Ride Effects Engineer to maintain and enhance show control, AV technology, animatronics and interactive guest experiences across the resort.

You will work within the Ride Effects AV Team to support reliability, perform fault-finding, and contribute to upgrades for exciting attractions including Minecraft-themed experiences.

Qualifications

• Electrical engineering qualification at NVQ3/City & Guilds/BTEC/HNC or equivalent.
• Strong network knowledge.
• Electrical fault-finding abilities.
• Knowledge of show control/AV systems is desirable.

Responsibilities

• Maintain and enhance ride effect systems across show control, AV, animatronics and interactive guest experiences.
• Support fault-finding and reliability work using structured approaches.
• Collaborate with the Ride Effects AV Team Leader on upgrades and improvement projects.

Skills

Network knowledge

Electrical fault-finding

Mechanical aptitude

Team player

Can-do attitude

Education

NVQ Level 3 / City & Guilds / BTEC / HNC or equivalent in Electrical/Electronic/Mechatronics

Tools

QSYS (Audio) level 1

Pharos show controllers (DMX lighting)

Alcorn McBride show controllers

Medialon (Seventh Sense show controller)

Job description

What you'll bring to the team

At Chessington World of Adventures, we're constantly pushing the boundaries of technology, storytelling and guest immersion. As we continue to develop exciting new attractions, including our highly anticipated Minecraft-themed land and ride experience, we have new permanent openings for talented Ride Effects Engineers (AV Engineer)to join our Ride Effects AV Team.

Reporting to the Ride Effects AV Team Leader, you as a Ride Effects Engineer will play a vital role in maintaining and enhancing the technical systems that bring our attractions to life. From show control systems and networked audio to interactive technology, animatronics, special effects and digital guest experiences, the Ride Effects Engineers will help to create memorable moments for millions of guests every year.

We have exciting opportunities to work on both established attractions and emerging technologies, helping to support one of the UK's most well-known resort destinations.

Working within the Technical Services team, you the Ride Effects Engineer will support the maintenance, repair, inspection and continuous improvement of ride effects, themed experiences, show control systems, AV technology, animatronics and interactive guest experiences across the resort.

You'll also play a key role in supporting Chessington World of Adventures exciting new Minecraft attraction, helping to maintain the technology that powers immersive gameplay and interactive guest experiences. This will include supporting guest touchpoints, gamification systems, sensors, scoring platforms, media systems and network-connected technologies that form part of the attraction experience.

Using structured fault-finding techniques and a proactive approach to reliability, you'll support technical investigations, root-cause analysis, upgrades and improvement projects, helping to ensure our attractions remain safe, reliable and ready for our guests to enjoy.

This is not a typical maintenance engineering role, as a Ride Effects Engineer in this position, you'll be hands-on in a diverse array of systems and platforms, ranging from:

• Show Control Systems
• Q-SYS Networked Audio Platforms
• Pharos Lighting Control Systems
• Electrical Fault Finding & Diagnostics
• Interactive Guest Technologies
• Animatronics and Themed Effects
• AV and Media Systems
• RFID & Sensor Technologies
• TCP/IP Networks & Connected Attraction Systems
• Minecraft-themed Interactive Technologies
• Lighting & Special Effects
• Digital Guest Experience Platforms

From maintaining world-class attractions to supporting one of the most anticipated new developments in the UK theme park industry, you'll help shape the future of immersive entertainment at Chessington World of Adventures.

Qualifications & Experience

The ideal Ride Effects Engineer will possess the following;

• NVQ Level 3, City & Guilds, BTEC, HNC or equivalent qualification in Electrical Engineering, Electronic Engineering, Mechatronics and / or Engineering Maintenance
• Strong Network knowledge
• Strong Electrical fault-finding abilities
• QSYS (Audio) Level 1, ideally Level 2
• Pharos show controllers (DMX lighting)
• Alcorn McBride (show controllers)
• Medialon (Seventh Sense show controller)
• Good working Mechanical appreciation

We are looking for a strong team player with a can-do attitude, someone who is open to new learning opportunities.

Benefits

• 40% discount off LEGO® sets and products on the online LEGO Store!
• Merlin Magic Pass: a number of free entries to our global attractions for you, your family, and your friends!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent
• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Ongoing training & development

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender,disabilityor sexual orientation. Although we understand thatwe'llalways be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Pay Range

Compensation between GBP £30,444.00/Yr.-GBP £34,700.00/Yr.