Building Operations & Occupier Engagement Associate

Workman Facilities Management Limited; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Workman Facilities Management Limited is seeking an Assistant Building Manager to support the Building Manager in delivering safe, high-quality day-to-day operations of the property in a London environment.

You will engage occupiers, coordinate a proactive team, manage service delivery, handle invoices, and assist with compliance, audits, and insurance requirements within a collaborative team. This role emphasizes excellent customer service, organisation, and initiative.

Qualifications

• Experience in a facilities, property, or assistant building management role.
• Strong organisational and time management skills.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office applications.
• Attention to detail with the ability to prioritise a varied workload.
• Professional, confident, and well-presented.
• Proactive and adaptable, with a willingness to take initiative within a supportive team structure.

Responsibilities

• Occupier Engagement: Deliver excellent customer service, manage queries, coordinate events, and promote community engagement.
• Team Coordination: Support onsite operations, team briefings, supplier performance, and sustainability initiatives.
• Financial Administration: Process invoices, raise purchase orders, monitor budgets, and assist with service charge reconciliations.
• Landlord and Tenant Liaison: Manage occupier queries and assist with fit-out applications, wayleave requests, and client meetings.
• Supplier Management: Oversee contractors, monitor service delivery, maintain compliance records, and support tendering processes.
• Health and Safety: Conduct site inspections, maintain safety documentation, monitor compliance, and support audits and insurance requirements.

Skills

Facilities management

Organisation

Communication

Initiative

Time management

Tools

Microsoft Office

Job description

Workman Facilities Management Limited is seeking an Assistant Building Manager to support the Building Manager in delivering safe, high-quality day-to-day operations of the property in a London environment.

You will engage occupiers, coordinate a proactive team, manage service delivery, handle invoices, and assist with compliance, audits, and insurance requirements within a collaborative team. This role emphasizes excellent customer service, organisation, and initiative.