Building Consultant - Expert Services, Subsidence

Sedgwick University; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle or cash in lieu

Self Invested Personal Pension (SIPP)

Bonus scheme

25 days holiday + bank holidays

Flexible working from office or home

Private healthcare

Life assurance

Employee assistance programme

Wellbeing and digital GP apps

Group Income Protection

Discounts on products and services

Job summary

Sedgwick invites applications for a Building Consultant - Expert Services, Subsidence to manage complex subsidence claims nationwide in the UK. You will diagnose defects, coordinate mitigation and repairs, and ensure high standards of service while working with our Subsidence Services Division.

The role blends client care with technical assessment, requires travel across the UK, and offers extensive Sedgwick University training, a flexible hybrid working pattern, and a comprehensive benefits

Qualifications

• Full UK driving licence and ability to travel by car.
• Chartered building professional qualification MCIOB/MRICS/MICE.
• Insurance claims handling experience.
• Expertise in identifying structural defects and subsidence.
• Ability to communicate with empathy and deliver customer service.

Responsibilities

• Manage a portfolio of domestic and commercial subsidence claims from notification to conclusion.
• Diagnose subsidence issues, coordinate mitigation and repairs.
• Communicate with team members and service providers.
• Deliver excellent customer service and decisions.
• Contribute to Sedgwick University training and development.

Skills

Driving Licence

Subsidence expertise

Insurance claims handling

Customer service

Diagnosis & mitigation

Communication

Education

Chartered building professional qualification (MCIOB/MRICS/MICE)

Insurance qualification (CILA or CII)

Job description

Building Consultant - Expert Services, Subsidence

Job Location: UK wide

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Subsidence Expert Services Building Consultant UK wide.

You’ll manage a portfolio of domestic and commercial complex and high value subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. You will work within our award-winning Subsidence Services Division, involving communication with other team members and service providers. Perfect for someone with a wide range of subsidence experience and looking to continue to develop their knowledge of complex and large loss claims within a successful, specialist team.

The skills you will have when you apply:

• Driving Licence: A full UK Driving Licence is essential as you must be able to travel by car.
• Professional Qualifications: Must have a chartered building professional qualification, e.g., MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g., CILA or CII.
• Expertise: Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems.
• Insurance Claims Handling: Experience in insurance claims handling is essential.
• Customer Service: Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.

The skills that will be developed once working:

• Comprehensive Training: You’ll receive all the Sedgwick-specific training needed to excel in your role.

What we’ll give you for this role:

• Remuneration & more: Competitive salary taking into account skills, experience and qualifications
• Fully funded company vehicle or cash in lieu allowance
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support: Private healthcare plan (including pre-existing conditions), Life assurance, Employee assistance programme for employee wellbeing, Wellbeing and digital GP apps, Group Income Protection
• Other benefits: Voluntary flexible benefits - green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan, discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry.

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day. You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Summary

Location: United Kingdom; London

Type: Full time