Building Consultant - Subsidence

Sedgwick Claims Management Services Ltd; Greater London; Hybrid; GBP 48,000 - 68,000; Full time

Benefits offered by this job

Self Invested Personal Pension (SIPP)

Bonus scheme

25 days holiday + bank holidays

Flexible working from home or office

Private healthcare & life assurance

Employee assistance programme

Group Income Protection

Green/voluntary benefits

Job summary

Sedgwick is seeking Building Consultants in London/Southeast to manage subsidence claims from notification to resolution. Candidates should be capable of both remote diagnosis and on-site visits, with travel as needed.

The role requires professional building qualifications (MCIOB/MRICS/MICE) and preferably an insurance qualification (CILA or CII), plus strong customer service and communication skills. Hybrid working from office or home is available.

Qualifications

• Driving licence is essential and must be able to travel by car.
• Experience with insurance claims handling is a plus; training provided.
• Strong customer service and communication skills required.

Responsibilities

• Manage a portfolio of subsidence claims from notification to conclusion.
• Diagnose structural defects and subsidence; determine mitigation and repair needs.
• Coordinate with other team members and service providers; liaise with clients.
• Travel to local sites as required; remote diagnosis and on-site visits supported.

Skills

Driving Licence

Insurance Claims Handling

Customer Service

Education

MCIOB

MRICS

MICE

CILA

CII

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Building Consultant - Subsidence

Job Location: London/Southeast

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Building Consultants in London/Southeast England and across the UK. You'll manage a portfolio of domestic and commercial subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. You will work within our award-winning Subsidence Services Division, involving communication with other team members and service providers.

Our service is provided either using digital technology for remote from site diagnosis and meetings throughout the UK, or on-site face-to-face diagnosis and visits in your local area. Successful candidates should be comfortable operating with both services, although preferences will be considered, dependent on capacity requirements.

If you're looking for a role where you can work from home and the office, but also visit sites in your local area, this could be perfect for you.

While we are predominantly looking for candidates in the London/Southeast region, we are also open to candidates across the UK. This is perfect for someone who is comfortable with both digital technology for remote diagnosis and face-to-face site visits.

The skills you will have when you apply:

• Driving Licence: A full UK Driving Licence is essential as you must be able to travel by car.
• Professional Qualifications: Working towards or have a chartered building professional qualification, e.g., MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g., CILA or CII.
• Expertise: Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems.
• Insurance Claims Handling: Experience in insurance claims handling is a plus, but training will be provided.
• Customer Service: Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.

The skills that will be developed once working:

• Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection
• Other benefits
• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com