Building & Community Coordinator

Pegasus Homes; Buckler's Park; On-site; GBP 20,000 - 30,000; Part time

Job summary

A prominent home builder in Buckler's Park is seeking a Building & Community Coordinator to enhance community living for residents. This part-time role involves ensuring health & safety compliance, providing excellent customer service, and organizing community events. Candidates should have strong organizational and communication skills, with experience in facilities management preferred.

Benefits

Enhanced annual leave

Contributory pension scheme

Health Cash Plan

Discounted Gym Membership

Qualifications

• Professional and highly organized.
• Proactive approach with a can-do attitude.
• In-person customer service experience is essential.

Responsibilities

• First point of contact for owners and tenants.
• Conduct building related checks, ensuring safety compliance.
• Organize events and activities to build community.

Skills

Customer service

Organizational skills

Communication skills

IT skills

Initiative

Tools

Google Workspace

Job description

Building & Community Coordinator – Overview

As our site based Building & Community Coordinator your focus will be on ensuring that we are fully compliant with everything relating to the health & safety of our development so we are looking for someone who has buildings / property or facilities experience, as well as great face to face customer service skills with the ability to build strong relationships with our residents.

Responsibilities

• General customer service and being the first point of contact for our owners and tenants
• Regular building related checks which could include fire alarm testing, water flushing and emergency light testing
• Facilitation of external contractors
• Ensuring that the Health & Safety requirements of each development are met
• Help with the move in process with our customers to ensure they have a great start within our developments
• Organise events and activities for our customers, creating a wonderful community
• Dealing with any emergencies quickly and calmly
• Build lasting relationships with our homeowners and their families
• Working alongside our internal teams including Sales, Development and Completions

You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move‑in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening. Building a strong community for our homeowners and tenants is an integral part of what we offer so you’ll be involved in organising social events and a strong local knowledge will be an advantage.

Work Schedule

This is a part time role working the following: Mondays & Tuesdays & Wednesdays 08:30 - 16:00, with a 30 minute unpaid lunch break. There may be occasions that we need you to be flexible on your working days, due to the needs of the business.

Requirements & Qualities

• Professional and highly organised
• Proactive approach and can‑do attitude
• In‑person customer service experience
• Excellent communication skills
• Ability to use initiative
• Strong IT skills – knowledge of Google Workspace is an advantage
• Experience of facilities/property ideally with a knowledge of health & safety is essential

We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.

You’ll be based at our Crowthorne development, an elegant development of 1 & 2 bedroom apartments, residents lounge, communal gardens and guest suite. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

Benefits

We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:

• Enhanced annual leave & holiday buying scheme
• Contributory pension scheme with additional employer contribution
• Life Assurance
• Two paid volunteering days per annum
• Employee Assistance Programme
• Health Cash Plan & Virtual GP
• Discounted Gym Membership
• Company Discounts Portal
• Refer a friend scheme and access to internal opportunities