Brow Counter Manager: Lead Sales & Team Growth

BENEFIT COSMETICS; Reading; In loco; Confidential; Tempo pieno

Vantaggi offerti da questo lavoro

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Descrizione del lavoro

Benefit Cosmetics in Reading is seeking a Full-time Counter Manager at Boots to lead Brow and Beauty Experts, drive sales targets and deliver outstanding customer experiences in-store.

You will manage staff rosters, motivate the team, organise daily briefings, and coordinate events and promotions to grow counter performance. A passion for makeup and strong service orientation are essential.

Competenze

• Minimum 4 years of customer service experience in retail or hospitality.
• Minimum 6 months of management experience.

Mansioni

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Target-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Conoscenze

Sales-driven

Customer service

Retail experience

Team leadership

Descrizione del lavoro

Benefit Cosmetics in Reading is seeking a Full-time Counter Manager at Boots to lead Brow and Beauty Experts, drive sales targets and deliver outstanding customer experiences in-store.

You will manage staff rosters, motivate the team, organise daily briefings, and coordinate events and promotions to grow counter performance. A passion for makeup and strong service orientation are essential.