Breast Screening Receptionist — Flexible Hours

Uhmb; Lancaster; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

No smoking policy

Job summary

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a Receptionist for the Breast Screening Programme at Royal Lancaster Infirmary in Lancaster. The role supports the breast screening unit with appointment bookings, reception duties and solid customer service.

The position is permanent and part-time (22.5 hours per week), with flexible working arrangements. Candidates should be team oriented, able to work independently, and maintain high attention to detail in a busy clinical

Qualifications

• Minimum of 4 GCSE’s to include maths and English
• Previous administration and clerical experience

Responsibilities

• Reception and registration of service users and patients.
• Dealing with telephone and email queries from patients, GPs and hospital staff.
• To request images from other sites.
• To maintain supplies of office stationery and instruction sheets for patients.
• To book appointments.
• To deal with both telephone and written enquiries involving the making and changing of appointments via the computer system.
• To deal with incoming mail and assist in outgoing mail including appointment letters.

Skills

Customer service

Teamwork

Attention to detail

Telephone handling

Education

GCSEs including Maths and English

Tools

Microsoft Office

Email/telephone systems

Job description

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a Receptionist for the Breast Screening Programme at Royal Lancaster Infirmary in Lancaster. The role supports the breast screening unit with appointment bookings, reception duties and solid customer service.

The position is permanent and part-time (22.5 hours per week), with flexible working arrangements. Candidates should be team oriented, able to work independently, and maintain high attention to detail in a busy clinical