Radiology Receptionist: Patient‑Focused Front Desk (Part-Time)

Bristol NHS Foundation Trust; Bristol; On-site; GBP 23,000 - 28,000; Part time

Job summary

Bristol NHS Foundation Trust is recruiting a part-time Receptionist/Clerical Officer (Band 2) for Radiology at Bristol Royal Infirmary. The role covers reception duties on arrival, patient queries, and liaison with wards and transport services.

The post requires clear communication, accuracy, and ability to work across sites as needed. Flexible working options may be discussed; NHS values are central to the team.

Qualifications

• Educated to GCSE grade C or above in English and Maths.
• Experience in patient-facing reception or clerical duties.
• Ability to handle difficult conversations and work under pressure.

Responsibilities

• Attend patients on arrival and verify details.
• Answer queries face-to-face and by phone, liaise with staff and transport as needed.
• Carry out clerical duties: filing, post, diary management and scanning notes.
• Keep waiting areas tidy and up-to-date with information.
• Support department during incidents and attend required meetings.

Skills

Interpersonal skills

Communication skills

NHS experience

PAS experience

GCSE English/Math

Education

GCSE English/Math C or equivalent

Job description

Bristol NHS Foundation Trust is recruiting a part-time Receptionist/Clerical Officer (Band 2) for Radiology at Bristol Royal Infirmary. The role covers reception duties on arrival, patient queries, and liaison with wards and transport services.

The post requires clear communication, accuracy, and ability to work across sites as needed. Flexible working options may be discussed; NHS values are central to the team.