Breast Screening Admin Officer — Flexible Hours

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Health and wellbeing initiatives

Staff benefits

Job summary

North Tees and Hartlepool NHS Foundation Trust is seeking a Clerical Officer to join the Breast Unit. The role involves providing a professional administration service, handling queries, data entry, and booking appointments, with a focus on accuracy and patient care.

The post supports the team across core hours, offers location flexibility within the Breast Screening Service, and may involve working across both sites of University Hospitals Tees. Applicants from diverse backgrounds are welcome.

Qualifications

• GCSE level or equivalent and good numeracy/English skills.
• Strong interpersonal and organisational abilities; able to work in a team.
• Ability to work independently and use initiative to support patient administration.

Responsibilities

• Provide efficient administration support to patients attending the breast unit.
• Data entry using IT systems with accuracy.
• Cover reception, logging attendees and booking appointments.
• Handle queries from service users including GPs, patients and external departments.
• General office duties and maintaining supplies.
• Collect notes from Health Records.
• Work across sites within University Hospitals Tees as required.

Skills

Data entry

Phone handling

Organisation

Teamwork

Communication

Education

GCSE level or equivalent

Tools

Microsoft Windows

IT systems

Booking systems

Job description

North Tees and Hartlepool NHS Foundation Trust is seeking a Clerical Officer to join the Breast Unit. The role involves providing a professional administration service, handling queries, data entry, and booking appointments, with a focus on accuracy and patient care.

The post supports the team across core hours, offers location flexibility within the Breast Screening Service, and may involve working across both sites of University Hospitals Tees. Applicants from diverse backgrounds are welcome.