Breast Screening Admin Team Lead

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 26,000 - 27,000; Full time

Job summary

The Newcastle Hospitals NHS Foundation Trust is seeking a Band 3 receptionist for the Newcastle Breast Screening & Assessment Centre. You will manage NBSS call/recall, book appointments by phone, and provide clerical support in a busy service, including face-to-face patient contact.

Permanent full-time role, 37.5 hours per week, mainly Monday to Friday 8am–5pm, with a set day off per fortnight. Salary £25,760–£27,476, closing 01/11/2026.

Qualifications

• NVQ Level 3 or equivalent level experience.
• GCSE or equivalent literacy and numeracy.
• Knowledge of NBSS and safeguarding of patient data.

Responsibilities

• Operate NBSS daily and manage call/recall appointments.
• Answer queries from patients, relatives, GPs and PCTs.
• Provide clerical support for breast imaging using RIS.
• Deliver friendly reception for screening and assessment clinics.

Skills

Keyboard skills

Communication skills

Team leadership

Empathy in service

Education

NVQ Level 3 or equivalent

GCSE standard or equivalent

Tools

NBSS

RIS

PAS

Job description

The Newcastle Hospitals NHS Foundation Trust is seeking a Band 3 receptionist for the Newcastle Breast Screening & Assessment Centre. You will manage NBSS call/recall, book appointments by phone, and provide clerical support in a busy service, including face-to-face patient contact.

Permanent full-time role, 37.5 hours per week, mainly Monday to Friday 8am–5pm, with a set day off per fortnight. Salary £25,760–£27,476, closing 01/11/2026.