Breast Screening Admin Team Leader

North Cumbria; Newcastle upon Tyne; Remote; GBP 26,000 - 27,000; Full time

Job summary

The Newcastle Breast Screening Service at The Newcastle upon Tyne Hospitals NHS Foundation Trust is recruiting for a Band 3 receptionist. You will manage national breast screening appointments, handle telephone calls, and provide a courteous, efficient reception service at screening and assessment clinics.

The role involves heavy clerical work, data entry, and coordination with multi-disciplinary teams to support NBSS operations and patient care.

Qualifications

• NVQ Level 3 or equivalent or equivalent level experience.
• Educated to GCSE standard or equivalent.

Responsibilities

• Operate the National Breast Screening System daily and make/change appointments over the telephone.
• Provide clerical support for the NBSS and a welcoming, efficient reception service at screening and assessment clinics.
• Answer queries from clients/patients, relatives, GPs, and PCTs; ensure accurate recording of information.

Skills

Excellent keyboard skills

Excellent communication

Team Leader skills

Work under pressure

Education

NVQ Level 3 or equivalent

GCSE standard or equivalent

Job description

The Newcastle Breast Screening Service at The Newcastle upon Tyne Hospitals NHS Foundation Trust is recruiting for a Band 3 receptionist. You will manage national breast screening appointments, handle telephone calls, and provide a courteous, efficient reception service at screening and assessment clinics.

The role involves heavy clerical work, data entry, and coordination with multi-disciplinary teams to support NBSS operations and patient care.