Breakfast Team Member

the Cheltenham Chase; Gloucester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free gym access

Hotel discounts

Friends & family discounts

Training support

Learning opportunities

Employee assistance program

Refer a friend

Free parking

More perks

Job summary

Cheltenham Chase hotel in Gloucester is seeking hospitality staff to help deliver a top-notch guest experience across Food & Beverage areas. You will assist with breakfast service, maintain cleanliness and table turnover, manage buffet areas, and engage with guests to ensure they are comfortable and well-informed about prices and promotions.

The role involves shift work from 7:00am to 11:00am, Monday to Friday, and comes with perks including free parking, gym access, staff discounts across The

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Checking guests in for breakfast.
• Cleaning and turnover of tables.
• Managing buffet.
• Interacting with guests to ensure comfort.

Skills

Guest service

Customer service

Time management

Organisational skills

Working under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

Job Perks & Benefits:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Job Description:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

• Checking guests in for breakfast
• Cleaning and turnover and tables
• managing buffet
• Interacting with guests to make sure they are comfortable

Is this the role for me?

• Passion for deliveringexceptional guestservice
• Strong customer serviceskills
• Good timemanagement andorganisational skills
• Ability to work underpressure
• Shift work is from 7:00am to 11:00am Monday to Friday

Curious to find out more?

Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!