Food & Beverage Team Member

Oxford Belfry Hotel & Spa; Thame; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Staff discounts across The QHotels

Training support with course fees

Free parking

Employee Assistance Program

Job summary

Oxford Belfry Hotel & Spa is seeking a customer-focused hospitality professional to work across our Food & Beverage outlets, delivering exceptional guest experiences and maintaining brand standards.

You will adapt to a flexible schedule to fit around school or commitments, with access to staff discounts, training support, and other benefits. The role offers the chance to work in a 4* hotel with extensive guest services and dining options.

Qualifications

• Passion for delivering guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Responsibilities

• Stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfactionand brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

Passion for delivering exceptional guestservice
Strong customer service skills
Good timemanagement and organisational skills
Ability to work under pressure

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.