Food & Beverage Team Member

Cheltenham Chase Hotel & Spa; Tewkesbury2; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free parking

Health club membership

Discounts across The QHotels

Family & Friends discounts

Training & course fees

Learning & development

Employee Assistance Program

Refer a friend scheme

Job summary

Cheltenham Chase Hotel & Spa, a 4* hotel near Gloucester with 122 bedrooms, offers a flexible role in Food & Beverage across the hotel. You will help maintain brand standards, assist guests, and contribute to a welcoming experience.

The team provides training opportunities, discounts within The QHotels Collection, free parking, and access to an Employee Assistance Program, with options for career development.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good timemanagement and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in a variety of Food & Beverage areas across the hotel to ensure guest satisfaction and brand standards.
• Keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Skills

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.