Health Club Team Member

Cheltenham Chase Hotel & Spa; Brockworth; Presencial; GBP 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees support

Learning & development opportunities

Employee Assistance Program – Hospital

Refer a friend scheme

Free parking

Resumo da oferta

Cheltenham Chase Hotel & Spa, on the outskirts of Gloucester, seeks a Personal Trainer / Fitness Instructor to welcome guests, run gym inductions, assist with membership sales and maintain high cleanliness standards. You will support retention through regular assessments and provide excellent service.

The role requires a Level 2 Fitness Instructor qualification (or equivalent) and strong customer service, with ability to multi-task and work under pressure.

Qualificações

• Must hold a Level 2 Fitness Instructor qualification or equivalent.
• Excellent customer service and communication skills.
• Ability to work under pressure and multi-task with attention to detail.

Responsabilidades

• Welcome and greet gym members and guests, assist with bookings.
• Support health club membership sales and answer inquiries.
• Carry out daily checks and conduct gym inductions for new and existing members.
• Carry out regular re-assessments as part of the retention strategy.
• Help maintain cleanliness of health club and spa areas to high standards.

Descrição da oferta de emprego

The important stuff:

• Free health club membership (T&Cs apply)


• Discounts across The QHotels Collection


• Family & Friends discounts in hotels across The QHotels Collection


• Support with training & professional qualifications, including course fees!


• Various learning & development available


• Access to an Employee Assistance Program – Hospitality Action


• Refer a friend scheme


• FREE parking

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquires, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy. You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalentwould bepreferred


• Excellent customer service & communication skills


• Ability to work under pressure and multi-task


• Strong attention to detail

Spa Opening Times: Monday - Friday: 10:00am - 18:00pm| Saturday & Sunday: 10:00am - 18:00pm

Health Club Opening Times: Monday - Friday 6:30am - 21:00pm| Saturday & Sunday 8:00am - 19:00pm

Curious to find out more?

Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.