Breakfast Team Member

Oulton Hall Hotel, Spa & Golf Resort; Ledston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development

Employee Assistance Program – Hospialy

Refer a friend scheme

Free parking

Green Tourism bronze accreditation

Armed Forces Covenant Silver

Job summary

Oulton Hall Hotel, Spa & Golf Resort on the outskirts of Leeds invites a friendly breakfast service host to ensure high standards of guest experience. You will contribute to brand standards, assist guests with inquiries, and support the team during morning service.

The role emphasizes a strong customer service mindset, time management, and the ability to work under pressure while promoting hotel facilities and promotions to maximise guest satisfaction.

Qualifications

• Strong customer service focus and a friendly manner.
• Ability to manage time effectively during busy breakfast periods.
• Willingness to learn pricing and promotions to assist guests.

Responsibilities

• Stationed in the restaurant for breakfast service to ensure guest satisfaction and brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.
• Provide a welcoming, efficient service and support during busy service periods.

Skills

Customer service

Time management

Sales awareness

Organisational skills

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in the restaurant for the breakfast service, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Available to work mornings
• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more?

Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.