Breakfast Service Specialist — Meals on Duty

Focus Hotels Management Limited; Derry/Londonderry; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Excellent ongoing support, training &

28 days holiday including Bank Holiday

Job summary

Holiday Inn Express, Derry is seeking a guest-focused team member for our Bar and Restaurant, delivering outstanding service and maintaining high standards of presentation and cleanliness. You will be part of a fast-paced hospitality team, ensuring guest wellbeing and accurate order handling in a welcoming environment.

The role emphasizes strong customer service, teamwork and a genuine interest in hospitality, with support from day one and opportunities for ongoing training and development.

Qualifications

• Warm, friendly personality and welcoming attitude.
• Strong commitment to delivering high levels of customer service.
• Good teamwork skills and a positive, fun work environment.
• Genuine interest in hospitality and guest satisfaction.
• Ability to work under pressure in a fast-paced environment with support from day one.

Responsibilities

• Serve and ensure the wellbeing of our guests in the Bar and Restaurant.
• Complete all preparation and service to the highest standards per Restaurant Manager.
• Set up and close the Restaurant.
• Take orders accurately and ensure timely delivery.
• Support the team in running service efficiently.
• Maintain high standard of presentation for each section.
• Serve guests to the highest standard while meeting expectations.
• Maintain mise en place and rotate stock.
• Minimise waste and utilise all stock.
• Report faults or defects promptly.
• Maintain restaurant and back-of-house cleanliness and hygiene.
• Keep uniform correctly dressed and professional with other departments.

Skills

Warm personality

Customer service

Teamwork

Hospitality mindset

Under pressure

Job description

Holiday Inn Express, Derry is seeking a guest-focused team member for our Bar and Restaurant, delivering outstanding service and maintaining high standards of presentation and cleanliness. You will be part of a fast-paced hospitality team, ensuring guest wellbeing and accurate order handling in a welcoming environment.

The role emphasizes strong customer service, teamwork and a genuine interest in hospitality, with support from day one and opportunities for ongoing training and development.