Braze CRM Specialist - Remote, Multi-Brand Campaigns

3Search; Greater London; Remote; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Fully remote

Job summary

3Search is seeking a CRM Executive to plan, build and deliver multi‑channel CRM campaigns across a portfolio of live entertainment brands. You will onboard brands onto a centralised CRM platform, develop audience communications and ensure campaigns are delivered accurately and on time.

The role requires hands‑on Braze experience, a solid understanding of CRM strategy and the ability to work autonomously across multiple brands and markets, with the freedom to work remotely anywhere in the UK.

Qualifications

• Hands-on Braze experience including email builds, templates, journeys and segmentation.
• Broad understanding of CRM strategy, multi-channel marketing and campaign execution.
• Ability to work autonomously, take initiative and solve problems.
• Strong organisational and time-management skills across multiple campaigns and stakeholders.
• Experience in live entertainment, events or agency environments is a plus.

Responsibilities

• Build, launch and optimise email and SMS campaigns and journeys using Braze.
• Coordinate CRM platform migrations for festivals and brands, supporting data imports and troubleshooting.
• Plan campaigns with marketing leads and festival stakeholders, manage timelines and events.
• Contribute to CRM strategy and identify opportunities to improve engagement and performance.
• Manage multiple brands, competing priorities and ad hoc requests from planning to delivery.

Skills

Braze experience

CRM strategy

autonomy

organisation

stakeholder management

Tools

Braze

Job description

3Search is seeking a CRM Executive to plan, build and deliver multi‑channel CRM campaigns across a portfolio of live entertainment brands. You will onboard brands onto a centralised CRM platform, develop audience communications and ensure campaigns are delivered accurately and on time.

The role requires hands‑on Braze experience, a solid understanding of CRM strategy and the ability to work autonomously across multiple brands and markets, with the freedom to work remotely anywhere in the UK.