Brand Studio Delivery Lead (Hybrid)

BT Group; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

10% on target annual bonus

Private GP 24/7

Paid carers leave

Maternity/Paternity/Adoption leave

BT product discounts

Pension scheme

Job summary

BT Group, operating through its EE brand, is seeking an Account Specialist in London or Birmingham. You’ll own day-to-day delivery, brief and manage multiple workstreams, and collaborate with production, strategy, and legal teams to ensure on-time, on-brief outputs.

You will lead client meetings, craft precise briefs, and drive efficient studio workflows. The role emphasizes ownership, stakeholder management, and delivering high-quality creative across channels.

Qualifications

• Proven account management experience within a creative agency or advertising environment.
• Experience managing multiple creative projects from brief to delivery.
• Confident stakeholder management and presentation skills.
• Familiarity with Screendragon or similar workflow tools.
• Experience budgets, approvals and purchase orders.

Responsibilities

• Build trusted day-to-day relationships with marketing, product and commercial stakeholders.
• Lead client meetings and briefing sessions, presenting creative work and guiding stakeholders through the delivery process.
• Interrogate incoming requests and develop clear, actionable briefs for creative teams.
• Manage multiple creative projects from brief to delivery, owning timelines, budgets, quality and stakeholder alignment.
• Create detailed project plans with dependencies, approval stages, production requirements and delivery risks.
• Coordinate work across studio, creative, strategy, legal and external supplier teams to maintain momentum.
• Consolidate stakeholder feedback and ensure clear direction to creative teams.
• Oversee production across channels such as retail, direct mail, video, digital, social, print, SMS and merchandise.
• Maintain accurate project information within Screendragon or an equivalent platform.
• Manage approval processes, project costs and purchase orders, identifying risks or overspend early.
• Review outputs to ensure they meet the brief, brand standards, and channel specs.

Skills

Account management

Stakeholder management

Project planning

Presentation skills

Tools

Screendragon

Job description

BT Group, operating through its EE brand, is seeking an Account Specialist in London or Birmingham. You’ll own day-to-day delivery, brief and manage multiple workstreams, and collaborate with production, strategy, and legal teams to ensure on-time, on-brief outputs.

You will lead client meetings, craft precise briefs, and drive efficient studio workflows. The role emphasizes ownership, stakeholder management, and delivering high-quality creative across channels.