Brand-New Coffee Shop Supervisor: Lead & Inspire

Heart of England Co-operative Society; Hinckley; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive salary and benefits

Training and development opportunities

Supportive, energetic team environment

Brand-new store opening experience

Community involvement

Job summary

Heart of England Co-operative Society is opening a brand-new Bewiched Coffee shop in Hinckley this November, and we’re seeking an inspiring Supervisor to help launch and lead our team from day one. You’ll shape the culture, set standards and support the team in a fast-paced environment.

As part of the leadership team, you’ll oversee shifts, coach baristas, drive sales and profitability, and foster a positive, high-performing team culture while ensuring excellent customer experiences for every

Qualifications

• Previous supervisory experience in coffee shop, retail or hospitality is desirable.
• A passion for delivering exceptional customer service.
• Strong communication and team leadership skills.
• Confidence working in a busy, fast-paced environment.
• Flexibility to work a range of shifts, including weekends and holidays.

Responsibilities

• Oversee day-to-day operations during shifts and lead the team.
• Support, coach and motivate barista colleagues to deliver the Bewiched experience.
• Set the tone for outstanding customer service and team engagement.
• Prepare and serve high-quality coffee, drinks and food.
• Build relationships with customers and the local community; maintain product knowledge and brand standards.
• Keep the shop clean, organized and well-stocked; support stock control and waste management.
• Assist the Shop Manager with administration, reporting and sales growth.

Skills

People skills

Leadership

Communication

Customer service

Flexibility

Job description

Heart of England Co-operative Society is opening a brand-new Bewiched Coffee shop in Hinckley this November, and we’re seeking an inspiring Supervisor to help launch and lead our team from day one. You’ll shape the culture, set standards and support the team in a fast-paced environment.

As part of the leadership team, you’ll oversee shifts, coach baristas, drive sales and profitability, and foster a positive, high-performing team culture while ensuring excellent customer experiences for every