Shift Leader: Coffee Bar & Team Mentor

Heart of England Co-operative Society; Coventry; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

On-site training

Career progression

Friendly team

Job summary

Heart of England Co-operative Society is seeking a Supervisor to join Bewiched Coffee in Coventry. You will oversee daily shifts, mentor baristas, and ensure a high standard of customer service in a fast-paced cafe environment.

The role requires passion for coffee, strong communication, and flexibility to work weekends. Training and development opportunities are offered as part of a supportive team.

Qualifications

• Passion for coffee and exceptional customer service.
• Strong communication and interpersonal skills.
• Experience leading a team is advantageous.
• Flexibility to work weekends and holidays.
• Previous supervisory experience in a cafe or hospitality setting is a plus.

Responsibilities

• Prepare and serve a variety of coffee beverages and food items.
• Oversee daily operations during assigned shifts and mentor barista colleagues.
• Maintain a clean, organised workspace and uphold product knowledge for customers.
• Support the Shop Manager and contribute to sales goals and store profitability.
• Ensure adherence to company policies and provide friendly, efficient service.

Skills

Customer service

Communication

Leadership

Weekend availability

Fast-paced environment

Job description

Heart of England Co-operative Society is seeking a Supervisor to join Bewiched Coffee in Coventry. You will oversee daily shifts, mentor baristas, and ensure a high standard of customer service in a fast-paced cafe environment.

The role requires passion for coffee, strong communication, and flexibility to work weekends. Training and development opportunities are offered as part of a supportive team.