Brand Experience Ambassador — Flexible Schedule

AFH STORES UK LIMITED; Coatbridge; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training & Development

Job summary

Abercrombie & Fitch Co. in Coatbridge is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically. You’ll help customers find what they need and maintain a well-presented store environment.

You’ll also support replenishment, be meticulous about presentation, and handle in-store checkout, returns, and exchanges with a friendly, efficient approach. This role emphasizes reliability, inclusivity, and teamwork.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Assist customers in finding products and offer styling guidance across categories.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support omni-channel tasks: Save the Sale orders, in-store pick-up, and ship-from-store.

Skills

Welcoming service

Dynamic environment

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. in Coatbridge is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically. You’ll help customers find what they need and maintain a well-presented store environment.

You’ll also support replenishment, be meticulous about presentation, and handle in-store checkout, returns, and exchanges with a friendly, efficient approach. This role emphasizes reliability, inclusivity, and teamwork.