Brand-Driven Store Floor Associate

JD Sports Fashion PLC; Tottenham; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC in Tottenham seeks a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, replenish stock, and maintain presentation standards while working with a supportive team to ensure smooth daily store operations.

The role focuses on excellent customer service, product knowledge, and teamwork in a fast-paced retail environment, contributing to sales objectives and a positive store atmosphere.

Qualifications

• Adapt communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Greet customers confidently and provide product information.
• Help achieve team sales objectives by identifying needs and promoting products.
• Maintain high standards of customer service.
• Keep shop floor presentation clean, organized, and well stocked.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, cash handling, stock processing and deliveries.
• Use in-store technology and systems to support enquiries and operations.
• Follow policies, procedures and health & safety requirements.
• Collaborate with colleagues to run the store smoothly.
• Support additional duties as required.

Skills

Adapt communication style

Customer engagement

Organisational skills

Collaborative work

Willingness to learn

Job description

JD Sports Fashion PLC in Tottenham seeks a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, replenish stock, and maintain presentation standards while working with a supportive team to ensure smooth daily store operations.

The role focuses on excellent customer service, product knowledge, and teamwork in a fast-paced retail environment, contributing to sales objectives and a positive store atmosphere.